What are the responsibilities and job description for the Computer Technician position at Veterans Engineering?
Job Title: System admin
Location: White River Junction VT
Duration: 1 year
Description:
- Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
- Frequently traversing around large site campus while transporting equipment to various office buildings.
- Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Providing user management account support where Elevated Privileges (EP) may be required.
- Performing software application installation and configuration based on change order instructions.
Overview
We are seeking a skilled Computer Technician to join our team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, providing technical support, and ensuring the smooth operation of computer systems.
Duties
- Manage LAN networks and computer systems
- Perform computer management tasks such as software installations and updates
- Maintain IT infrastructure including servers, routers, and switches
- Utilize Jira for issue tracking and resolution
- Provide excellent customer service by assisting users with technical issues
- Troubleshoot and repair computer hardware components
- Configure and support Windows operating systems
- Set up and maintain VPN connections
- Monitor and manage firewall settings
Skills
- Proficiency in LAN network management
- Strong knowledge of IT infrastructure components
- Experience with Jira for issue tracking
- Excellent customer service skills
- Solid understanding of computer hardware
- Familiarity with Windows operating systems
- Ability to set up and troubleshoot VPN connections
- Knowledge of firewall configurations
- Proven experience in providing technical support
Job Types: Full-time, Contract
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $50,000 - $52,000
