What are the responsibilities and job description for the Computer Technician position at Veterans Engineering?
Job Title: System Admin
Location: Charleston SC
Duration: 1 year
Job Description:
- Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
- Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
- Frequently traversing around large site campus while transporting equipment to various office buildings.
- Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Providing user management account support where Elevated Privileges (EP) may be required.
- Performing software application installation and configuration based on change order instructions.
Job Summary
We are seeking a skilled Computer Technician to join our team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, providing technical support, and ensuring the smooth operation of computer systems.
Responsibilities
- Manage and troubleshoot LAN, VPN, firewall, and Windows systems
- Handle computer hardware installation, maintenance, and repair
- Provide technical support to end-users on software and hardware issues
- Monitor and maintain computer systems and networks
- Collaborate with the IT team to resolve IT-related problems promptly
- Utilize Jira or similar tools for issue tracking and resolution
- Deliver excellent customer service to internal users
Skills
- Proficiency in computer management and IT infrastructure
- Experience with Jira or similar issue tracking software
- Strong knowledge of LAN, VPN, firewall configurations
- Excellent customer service skills
- Familiarity with computer hardware components and troubleshooting techniques
- Competence in providing technical support for software and hardware issues
- Proficient in Windows operating systems
If you are a dedicated Computer Technician with a passion for technology and a knack for problem-solving, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Contract
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $50,000 - $52,000
