Computer Technician

Job Title: System admin

Location: Fresno CA

Duration: 1 year

Job Description:

• Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance).
• Frequently traversing around large site campus while transporting equipment to various office buildings.
• Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
• Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
• Providing user management account support where Elevated Privileges (EP) may be required.
• Performing software application installation and configuration based on change order instructions.
• Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.
• Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision.
• Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee, and other standard tools.
• Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.

Job Overview

We are seeking a skilled Computer Technician to join our team. The ideal candidate will have a strong technical background and a passion for resolving IT issues efficiently.

Duties

• Install, maintain, and troubleshoot hardware and software systems
• Provide technical support to end-users regarding computer-related issues
• Set up and configure computer networks, including routers and switches
• Perform system upgrades and ensure systems are secure from cyber threats
• Respond to help desk tickets promptly and resolve technical problems
• Collaborate with IT teams to implement new technologies

Qualifications

• Proficiency in various operating systems such as Windows, Mac OS, and Linux
• Knowledge of computer management, networking, VPNs, firewalls, and software troubleshooting
• Familiarity with remedy software for issue tracking and resolution
• Strong problem-solving skills and attention to detail
• Previous experience in a help desk or technical support role is advantageous

Job Types: Full-time, Contract

Pay: $48,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $48,000 - $50,000