Veterans Employment and Training Services (VETS) Coordinator

Summary: Veterans Florida offers career, SkillBridge, and entrepreneur resources and training to separating or retiring servicemembers of the United States Armed Forces, military veterans, and their spouses who live in or plan to live in Florida.

The Veterans Employment and Training Services (VETS) Coordinator is responsible for conducting intake screens with individuals who complete webforms or who are engaged with at military and veteran job fairs for possible matching with Veterans Florida services and for referrals to partner organizations. The new VETS Coordnator will join a team with military veterans, report to the Executive Director, and support other members of the Veterans Florida team.

A Coordinator who performs well can be promoted to a Specialist in a year. A high performing Coordinator can be promoted to Specialist in under a year.

Duties:

• Contact individuals interested in our services (prospective customers) over the phone and email and make necessary updates in our customer management system software;
• Attend military and veteran job fairs and other outreach events throughout Florida and represent Veterans Florida and our partners (trainers, employers, etc.) to prospective customers;
• Provide information to prospective customers and assist with referrals to other veteran resources;
• Collaborate with other team members to accomplish additional projects as needed; and
• Other duties as assigned.

Minimum Qualifications:

• A veteran of the U.S. Armed Forces with four or more years of service (active or reserve) achieving E-4 or higher rank or current member of the Reserves or National Guard;
• Comfortable working and contributing within a small team-based environment;
• Verbal and written communication skills;
• Comfortable using the phone to contact prospective customers.
• Attention to detail and accuracy while entering information into the team’s customer management system software.
• Computer literacy, including experience with cloud-based work-productivity software such as Google Apps and Drive, G Suite, Google Workspace, Microsoft 365, etc.; and
• Ability to travel with the team throughout Florida.

Preferred Qualifications:

• One year experience in a human resources, sales, customer service or similar role.

Veterans Florida offers a competitive salary and benefits package including:

• Medical includes employer contribution at 100% towards employee, spouse, and dependent premiums;
• Dental includes employer contribution at 50% towards employee premium;
• Life Insurance, Short Term Disability and Long Term Disability are 100% employer paid;
• Vision and Voluntary Life Insurance available at a cost to employee;
• 160 hours of Paid Time Off in the first year, includes 40 hours available on start date; and
• After 90 days, 401K Retirement Account with match up to 3%.

About Veterans Florida:

Veterans Florida is a 501(c)3 non profit created by the State of Florida to:

• Attract and retain veterans and their families by connecting them to employment, training, and educational opportunities
• Strengthen Florida businesses by educating them on the value and skill sets veterans bring to the workforce and providing training resources for their veteran hires
• Enhance the entrepreneurial skills of veterans

Veterans Florida lives by the values of Integrity, Service, Caring, Commitment, and Excellence, is an Equal Opportunity Employer, and actively seeks veteran employees under Florida’s veterans’ preference. For more information about the Veterans Florida visit .

Veterans Florida uses E-Verify as part of the I-9 (Employment Eligibility Verification) process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. Visit for additional information.

Job Type: Full-time

Pay: $42,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Military leave
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $42,000 - $46,000