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Nursing Assistant (Mental Health)

VETERANS HEALTH ADMINISTRATION
Coatesville, PA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

Summary

This position is located at a 148-bed Mental Health Residential Rehabilitation Treatment Program located at the Coatesville VA Medical Center. The incumbent will provide residential care and treatment to Veterans with significant mental health needs including substance use disorders, post-traumatic stress disorder, and other mental illnesses as well as other domiciliary care for homeless Veterans and general domiciliary care.

This job is open to

  • The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Internal to an agency
  • Current federal employees of this agency.

    Clarification from the agency

    Open to current permanent Department of Veterans Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

    Area of Consideration - Eligible applications will be reviewed and referred in the following order :

    1. Current permanent VA employees of the facility.

    2. All other VA employees.

    3. Current permanent Federal employees of other agencies.

    4. All other applicants.

    Videos

    Duties

    Duties include but are not limited to :

  • Functions as a member of the nursing care team and assist licensed nursing staff in the care of patients / residents receiving preventive, acute, sub-acute chronic, maintenance, and hospice care.
  • Cares for patients / residents with acute to chronic conditions.
  • Provides direct patient care aimed at supporting the cognitive, emotional, medical, physical, and chronological maturation needs of the Veterans residing in the Mental Health Residential Rehabilitation Treatment Program (MHRRTP). Responsibilities include day, evening, night, weekend, and holiday direction of all patient care related activities. He / she is responsible to ensure that safety in the environment of care is maintained at all times and that patients are not engaging in potentially unsafe or non-therapeutic activities.
  • Assists in a technical, specialized, and supportive nature to nursing, psychology, social work, medical providers, and ancillary support staff in the treatment of patient illness, including both medical and psychiatric conditions. The NA provides direct patient care including ,but not limited to, collecting information, delivering patient care, and providing education to the patients.
  • Responsible for delivery of services and treatment related activities as directed by the Nurse Manager or designee, Clinical Staff including Psychologists and Social Workers, Registered Nurse, Nursing Officer of the Day (NOD), or Medical Staff.
  • Responsible for the notification of the treatment team regarding the daily compliance of the patients with unit expectations and treatment related activities.
  • Provides care and facilitates treatment-related activities to patients not specifically assigned to them as needed or requested. The NA is responsible for developing and maintaining a therapeutic and professional relationship with patients in the MHRRTP.
  • Works closely with the treatment team to identify significant changes in patient behaviors and immediately report behavioral changes to the Registered Nurse or designee to determine the necessary action, including referral for treatment by the respective clinical staff.
  • Takes an active role in carrying out psychosocial aspects of the behavioral treatment plans.
  • Responds to behavioral or medical crises of patients and initiates appropriate action. The NA promptly refers acutely ill, injured, or those suffering from behavioral or acute psychiatric problems to the Registered Nurse for appropriate medical and / or psychiatric care.
  • Conducts regular rounds to check on the health, safety and wellbeing of patients, physical plant problems, equipment, and security problems according to MHRRTP procedures and initiates appropriate correction of these problems including requesting work orders or calling for emergency repairs.
  • Work Schedule : 12 : 00am - 8 : 00am, including holidays and weekends

    Telework : Not available

    Virtual : This is not a virtual position.

    Functional Statement Number : 000000

    Requirements

    Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12 / 31 / 1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background / security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
  • Qualifications

    Applicants pending the completion of educational or certification / licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

    Basic Requirements :

  • United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience or Education or Training.

    1) [Six months of general experience. Experience must demonstrate the ability to acquire the knowledge and skills to perform the work of a NA; OR,

    2) One year of education above high school with courses related to the NA occupation; OR,

    3) Completion of an intensive, specialized, occupation-related [training] course of study [or program] of less than one year as a NA may also meet in full the experience requirements for GS-3.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

    Grade Determinations :

    GS-3 NA (Entry Level)

    Experience and Education. None beyond the basic requirements.

    GS-4 NA

    Experience. One year of specialized experience as a NA or experience in another medical field (licensed practical nurse, health technician, hospital corpsman, etc.), performing technical and nursing skills requiring knowledge of the human physical and emotional states, therapeutic communication, and technical skills required for basic and intermediate treatments; OR,

    Education. Successful completion of 2 years above high school in an accredited institution with courses related to nursing care, health care or in a field of study appropriate to the specialization of the position, such as education in a program for psychology, psychiatric, or operating room technicians; AND

    Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition, the candidate must demonstrate the following KSAs :

    i Ability to provide a range of patient / resident care and contribute to the completion of the nurse care plan and recovery of patients / residents.

    ii Ability to observe patients / residents' or resident's physical or emotional status and refer deviations and / or problems to supervisor in a timely manner.

    iii Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, blood glucose monitoring machine, specimen collection, etc.

    iv Ability to communicate effectively with patients / residents, their families and other health professionals.

    GS-5 NA (Full Performance Level). Experience. One year of progressively responsible assignments and experience equivalent to the GS-4 level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment. In addition, the candidate must demonstrate the professional KSAs in subparagraph (c) below; OR,

    Education. Successful completion of a 4-year course of study above high school leading to a bachelor's degree that included 24 semester hours of courses related to health care or possession of a bachelor's degree; AND

    Demonstrated KSAs.

    i Ability to assist in the full range of nursing care to patients / residents with physical and / or behavioral problems in a hospital, long-term care or outpatient setting under the direction of a Registered Nurse and / or Licensed Vocational Nurse / Licensed Practical Nurse.

    ii Ability to communicate orally with patients / residents, families, interdisciplinary team and other personnel. This includes serving as a preceptor to new NAs by assisting with the coordination of their orientation and overseeing / assessing their practical experience while in a clinical setting.

    iii Ability to recognize and react to emergent patient / resident care situations and intervene while waiting for assistance. For example, recognizing need for basic life support, controlling bleeding and assisting with behavior crisis, etc.

    Preferred Experience : Mental health, behavioral health and substance use disorder experience preferred

    References : Nursing Assistant, GS-621, dated May 22, 2024, Please refer to VA Qualifications Standards - Office of the Chief Human Capital Officer (OCHCO)

    The full performance level of this vacancy is 05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to a GS -5 .

    Education

    IMPORTANT : A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note : Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here : If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit :

    Additional information

    Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

    This job opportunity announcement may be used to fill additional vacancies.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

    If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

    Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration / Operations, Security, and Preparedness (HRA / OSP) at The Fair Chance Act.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and / or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    Veterans and Transitioning Service Members : Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents
  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you must provide a complete Application Package which includes :

    Resume

    The following documents are accepted, and may be required if applicable to your eligibility and / or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current / former Federal employees), etc.

  • Cover Letter
  • DD-214 / Statement of Service
  • Disability Letter (VA)
  • Other (1)
  • Resume
  • SF-50 / Notification of Personnel Action
  • Transcript
  • Note : Due to a critical staffing shortage, 38 USC 7412 waives the requirement to apply Veterans' preference for this job announcement. Veterans' Preference : Since the position is listed as a staffing shortage, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply
  • All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11 : 59 PM (ET) on 01 / 22 / 2025 to receive consideration. To preview the questionnaire click

    To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and / or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.
  • NOTE : It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and / or other documents from your USA JOBS account or your application will be incomplete.

    Agency contact information

    Chandi Jo Brooks

    Phone

    716-207-6823

    Email

    chandijo.brooks@va.gov

    Address

    Coatesville VA Medical Center

    1400 Black Horse Hill Road

    Coatesville, PA 19320

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

    NOTE : Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

  • Fair and Transparent
  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    Criminal history inquiries

  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  • Required Documents

    To apply for this position, you must provide a complete Application Package which includes :

  • Resume
  • The following documents are accepted, and may be required if applicable to your eligibility and / or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current / former Federal employees), etc.

  • Cover Letter
  • DD-214 / Statement of Service
  • Disability Letter (VA)
  • Other (1)
  • Resume
  • SF-50 / Notification of Personnel Action
  • Transcript
  • Note : Due to a critical staffing shortage, 38 USC 7412 waives the requirement to apply Veterans' preference for this job announcement. Veterans' Preference : Since the position is listed as a staffing shortage, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    How to Apply

    All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11 : 59 PM (ET) on 01 / 22 / 2025 to receive consideration. To preview the questionnaire click

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and / or other supporting documents and complete the occupational questionnaire.
  • Click Submit My Answers to submit your application package.
  • NOTE : It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and / or other documents from your USA JOBS account or your application will be incomplete.

    Agency contact information

    Chandi Jo Brooks

    Phone

    716-207-6823

    Email

    chandijo.brooks@va.gov

    Address

    Coatesville VA Medical Center

    1400 Black Horse Hill Road

    Coatesville, PA 19320

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

    NOTE : Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

    Fair & Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
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