What are the responsibilities and job description for the Field Service Engineer position at Veterans Prime, Inc.?
Overview
We are an engineering house, a toolmaker, a blow molder, an injection molder, and a custom machine builder all under one company. The Field Service will provide on-site machine installation, troubleshooting, repair and training for our domestic and international customers. It is expected that the Field Service Engineer will exceed our customer's expectations whenever possible.
Below are the essential duties and responsibilities:
- Ability to read hydraulic, electrical and pneumatic drawings and schematic prints.
- Test, troubleshoot and repair hydraulic, electrical and pneumatic mechanical functions per machine capabilities in field at customer production sites.
- Conduct training with customer’s personnel to ensure proper operation of equipment.
- Perform field service repair, installation and start-up of machines, including but not limited to complete electrical and hydraulic integration.
- Responsible for timely and accurate documenting of all service related activities.
- Ability to troubleshoot PLC’s and drives.
- Provide customer service technical phone support.
- Assist in mechanical/electrical assembly and testing of equipment to meet scheduled deliveries.
- Exercise safe working practices and procedures at all times.
- Any other duties as assigned.
Qualifications
A qualified candidate would fulfill these requirements:
- The completion of an accredited two-year associate’s degree and or Bachelor’s degree in Electrical or Mechanical Engineering, or equivalent accrued experience and on-the-job training
- Five( ) years of experience in injection molding or die casting industry
- Previous Plastic processing experience is a plus
- Projects a positive attitude with customers and co-workers
- Strong interpersonal skills
- Excellent written and verbal communication skills, including communicating effectively using professional e-mail etiquette
- Solid analytic, diagnosis and problem solving skills
- Ability to work effectively with minimal supervision or in a team environment.
- Strong time management and organizational skills
- Ability to multi-task
