What are the responsibilities and job description for the Customer Support/Account Rep position at Veterans Sourcing Group?
Customer Support / Account Rep
Columbus, OH
Preference for 1 of the following criteria :
- College Degree
- Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Max BR
SS POC : Jack Crawford