What are the responsibilities and job description for the Intern - Call Audit - Springfield, MO position at Veterans United Home Loans?
We are currently looking for interns to join our team in Summer 2025 and to extend throughout the 2025-2026 school year.
As an Intern, you will be responsible for supporting Paddio Production teams to help track, monitor, and evaluate the quality of work produced. You will help in identification of coaching opportunities, tracking, measuring quality, and identifying training needs.
Job duties will vary upon assignment but may include :
- Assist with evaluating, assessing, and auditing call critiques for Production team members at Paddio.
- Identify opportunities for improvement and excellence within the Production department.
- Communicate with leadership about the performance of representatives.
- Assist with collecting and analyzing trends and report back to the appropriate stakeholders.
- Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.
We're looking for current junior & senior full-time college students who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes :
Learn more about us on Glassdoor and our career site at paddio.com / careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.