What are the responsibilities and job description for the Loan Officer - Colorado Springs, CO position at Veterans United Home Loans?
As a Loan Officer, you manage borrowers’ complete loan transactions from start to finish, ensuring exemplary customer service throughout the process.
Job duties will vary upon assignment but may include:
We’ll also want to know that you can demonstrate these attributes:
Learn more about us on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
Job duties will vary upon assignment but may include:
- Effectively communicate with Borrowers, Production team, Underwriters, Closers and other third parties that are involved in the transaction, responding promptly to inquiries and requests via phone (preferred) email and/or IM.
- Perform licensed activity including interviewing borrowers to obtain information and documentation, pulling credit, and educating borrowers on different loan products.
- Analyze and manage performance numbers to increase and ensure efficiencies and meet company goals.
- Manage internal efforts to ensure a timely process and resolve application issues.
- Remain knowledgeable on company and industry guidelines and processes.
- Responsible for self-sourcing business as well as timely communication with any company sourced leads. Generate leads and referral business through community events, social media outreach, and other avenues.
- Process borrower credit information through online approval system, structure loans and compile loan package.
- Act as a mentor and coach for Loan Specialists.
We’ll also want to know that you can demonstrate these attributes:
- Previous Mortgage Loan Officer experience
- High attention to detail
- Thrive in fast-paced, results-oriented environment
- Exemplary customer service skills
- Strong interpersonal communication skills (written and verbal)
- Effective communication and conflict resolution
- Quantitative and analytical decision making skills
- Aptitude for interpreting and analyzing financial and general business information and procedures
- Previous customer service experience
- Experience in the mortgage industry
- Experience self-sourcing leads
- Knowledge in Excel, Word, and PowerPoint
Learn more about us on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
Salary : $15 - $20
