What are the responsibilities and job description for the Systems Engineer position at Veterans United Home Loans?
About The Role:
As a Systems Engineer, you will be responsible for the construction, maintenance, and oversight of a specific knowledge area within the Engineering team. Depending on your assignment, you will provide superior technical expertise in one of the following areas:
Generic
We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.
We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.
Interested? Apply Today!
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
As a Systems Engineer, you will be responsible for the construction, maintenance, and oversight of a specific knowledge area within the Engineering team. Depending on your assignment, you will provide superior technical expertise in one of the following areas:
- Generic
- Windows/VDI/Mac
Generic
- Create documentation about specific systems and store in a centralized repository.
- Work with Systems Architects and Systems Engineers to ensure high reliability and performance in the infrastructure environment.
- Perform necessary upgrades and maintenance, following industry best practices where applicable.
- Identify performance concerns and resolve with logging and monitoring tools.
- Assist other teams within Technology through cross-training and/or administrative tools.
- Work with Systems Administrators to ensure that support tickets are completed in a timely manner.
- Work with Systems Architects and Mac Systems Administrators to ensure high reliability and performance in infrastructure environment.
- Perform necessary upgrades and maintenance following industry best practices where applicable.
- Create documentation about specific systems and store in a centralized repository.
- Prepare, maintain, and uphold procedures for logging, reporting, and statistically monitoring end-user operations.
- Assist in developing long-term strategies and capacity planning for meeting future end-user needs.
- Assist other teams within Technology through cross-training or administrative tools.
- Work with Systems Administrators to ensure that support tickets and operational tasks are completed in a timely manner.
- High attention to detail
- Ability to multitask
- Organizational skills
- Adaptable to change and shifts in priority
- Exemplary customer service skills
- Excel in fast-paced, results-oriented environment
- Thrive in a highly cooperative work setting
- Dedicated work ethic
- Capacity to work independently
- Aptitude to learn new technology
- Strong problem-solving aptitude
- Analytical decision-making skills
- Ability to build highly collaborative, high trusting relationships
- 3 years of experience as a Systems Administrator in an equivalent field of focus
- Proven ability to manage an end-point environment in a scalable fashion
- Ability to troubleshoot throughout the OSI model
- Ability to communicate with 3rd party vendors to maintain system stability
- Proficient in basic computer technologies, appropriate for an internet-based company
- Regular and predictable attendance
- Available to work outside normal business hours and/or on weekends
We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.
We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.
Interested? Apply Today!
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
