What are the responsibilities and job description for the Veterans United Home Loans is hiring: Senior UX Researcher in Columbia position at Veterans United Home Loans?
As a Senior UX Researcher, you will play a key role in delivering a deep understanding of our customers, their behaviors, and their needs. You will conduct high-impact research aligned with company priorities to drive business insights. You will lead research initiatives to explore brand affinity, customer challenges, behaviors, motivations, and needs, and translate findings into actionable recommendations. Additionally, you will foster strong relationships with fellow researchers as well as stakeholders across Marketing and other departments to ensure collaboration and alignment.
Job duties may include, but are not limited to :
- Conduct research using a variety of tools and methods to develop actionable insights and recommendations. Advocate for end-users by ensuring their needs are well-understood and reflected in strategic decisions.
- Collaborate with cross-functional teams to identify high-impact research opportunities and address gaps in understanding, providing insights to drive value.
- Build and maintain strong stakeholder relationships to ensure alignment on strategic plans and address their needs.
- Mentor and support other researchers by sharing expertise, offering consultation, and providing training.
- Stay current on research methods, tools, and innovations to continuously enhance the quality and communication of research efforts.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes :
Learn more about us on Glassdoor and our career site at vu.com / careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
