Program Billing Coordinator

Description

WE WANT YOU ON OUR TEAM!

VETEANS VILLAGE OF SAN DIEGO has been serving veterans for over 40 years. It takes determination and commitment to overcome the challenges of homelessness and chemical dependency and we are here to serve those who have graciously served us – our VETERANS and their families! Our amazing team of employees helps us fulfill our motto, which is LEAVE NO ONE BEHIND.

The Program Billing Coordinator provides comprehensive administrative support to the VRC Program by managing VA GPD/SARRTP billing, rent payments, and confidential client records. The Program Billing Coordinator coordinates client intake/discharge procedures, tracks entries/exits for specialized grants, and oversee staff trainings, volunteer programs, and special projects. Assist with budgeting, reporting, and compliance to ensure efficient operations and adherence to organizational and grant requirements. 

Compensation:

The base pay for this position is $23.00 - $25.00 per hour. 

Essential Duties and Responsibilities:

• Administrative support to the VRC Program Director and VRC Clinical Director and staff.
• Manage VA GPD and SARRTP billing.
• Track monthly entries and exits to the VA’s Special Needs Grant.
• Oversee the VRC Program’s class schedule, client tracking materials, Resident Handbook and VRC Case Management Policies and Procedures manual.
• Assist with Board Reports (resident activities, rent, billing numbers, food stamps).
• Oversee rent payments, receipts, reporting to Finance.
• Assist with department credit card reconciliation and coding.
• Process new client intake paperwork, schedule appointments with VA Liaisons.
• Process client discharge paperwork.
• Break down and archive discharged files.
• Order office and Med Room supplies.
• Maintain daily resident stats for reporting purposes.
• Issue supplies to new clients.
• Manage confidential client records by responding to subpoenas and requests from outside agencies.
• Oversee scheduling and documentation of staff trainings, including VRC AOD and Clinical staff/interns.
• Assist with interviewing potential employees.
• Collect monthly intern volunteer hours and mileage forms, process for review by Finance.
• Coordinate and oversee intern applications and scheduling of interviews.
• Maintain a supply of Orientation packets for clinical interns.
• Make follow-up calls to discharged clients at 30 and 90 days, record and enter responses.
• Manage maintenance, service and supply orders for VRC and Office B copiers.
• Coordinate the Special Diet Meals with Neighborhood House Association.
• Oversee compliance with VRC client health information per Article 14 guidelines.
• Create and maintain staff training library of DVDs, videos, books and other resource materials used in treatment protocols and grant specific requirements.
• Volunteer Liaison for Alternative Therapy (VVSD School of Music for Recovery, Expressive Arts, Equine Assisted Therapy, Pottery, Yoga, Pet Therapy).
• Coordinate Special Projects and Training (Help-Portrait, Conflict Resolution Training, etc.)

Qualifications

Qualifications:

• Minimum of one year of paid administrative assistant experience.
• Must be able to maintain client confidentiality and handle confidential client records.
• Must be able to work professionally and collaboratively with the VRC and Clinical Mental Health programs.
• Must be organized, detail-oriented and able to demonstrate good time management skills.
• Must be able to fluently read, write and communicate in English.
• Must be able to work in a team environment.
• Must be computer literate and able to perform data entry in a timely manner.
• Must work well independently.
• High School Diploma or GED required.
• Negative TB test annually; bi-annually if Chest X-Ray test is required
• CPR/First Aid training bi-annually.
• Veteran status a plus.

Physical Requirements:

• Ability to bend and lift light objects.
• Ability to sit for extended periods of time while viewing a computer monitor.
• Dexterity of hands and fingers to operate a computer keyboard. 
• Capable of hearing and speaking to exchange information.
• Seeing to read reports and data.
• Ability to speak English.
• Must be able to work in a noisy, busy environment.

Salary : $23 - $25