What are the responsibilities and job description for the Veterinary Receptionist position at Veterinary Clinic of Tinley Park?
- Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Client call backs.
- Managing record requests between other hospitals and specialty practices.
- Fill prescriptions.
- Client education.
- Assist in cleaning the hospital.
- Keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.
- Process payment transactions.
- Maintain proper documentation in the electronic medical record.
- Relay appropriate information to/from clients to doctors and/or management.
Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program
Job Types: Full-time, Part-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Ability to Relocate:
- Tinley Park, IL 60477: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $21
