What are the responsibilities and job description for the Emergency Response Coordinator position at Veterinary Emergency Group (VEG)?
Role Summary
This role is responsible for creating unforgettable experiences for our clients. If you have high emotional intelligence and thrive in chaos, this could be the perfect opportunity for you.
Responsibilities:
- Develop and implement strategies to deliver exceptional customer service.
- Collaborate with the emergency care team to ensure seamless communication and efficient patient flow.
- Manage customer complaints and concerns, working to resolve them quickly and professionally.
- Maintain accurate records of customer interactions and transactions.
