What are the responsibilities and job description for the Business Intelligence Senior Analyst position at Veterinary Emergency Group?
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®.
THE JOB
The mission of this role is to enable leaders across VEG headquarters to assess business performance and identify opportunities by surfacing insights out of internal data. This role will partner with Operations, Marketing, People, and other teams to create new dashboards that allow leaders across VEG to measure performance against key metrics, as well as customer, patient, employee, and referring partner experience. The ideal candidate will specialize in designing effective data visualizations in Tableau, leveraging available data to answer critical questions and drive decisions.
WHAT YOU'LL DO
Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.
DEI
At VEG, diversity is a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most"—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We're committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world's veterinary emergency company, together.
In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®.
THE JOB
The mission of this role is to enable leaders across VEG headquarters to assess business performance and identify opportunities by surfacing insights out of internal data. This role will partner with Operations, Marketing, People, and other teams to create new dashboards that allow leaders across VEG to measure performance against key metrics, as well as customer, patient, employee, and referring partner experience. The ideal candidate will specialize in designing effective data visualizations in Tableau, leveraging available data to answer critical questions and drive decisions.
WHAT YOU'LL DO
- Dashboard Development: Lead the design, development, and optimization of interactive Tableau dashboards, focusing on creating clear and compelling visualizations that allow VEG leaders to extract actionable insights from available data.
- Data Preparation: Partner with the Data Engineering team to identify and optimize needed data sources to ensure data is reliable and accessible in an efficient manner.
- Dashboard Ownership: Maintain existing Tableau dashboards, answering user questions and performing ad hoc analyses, as needed; ensure data is accurate and perform root cause analysis on anomalies, partnering with the Data Engineering team to implement fixes.
- Stakeholder Collaboration: Interface with stakeholders to understand business use cases to design and deliver analytical tools and solutions to meet those needs.
- Project Management: Effectively manage concurrent projects and overlapping priorities to align with organizational goals.
- Performance Analysis: Drive analysis of trends to help stakeholders make sense of the metrics and to support strategic decision-making and continuous improvement.
- Bachelor's degree in Data Analytics, Computer Science, Business, or a related field.
- 3 years of experience in data analysis, business intelligence, or related roles
- Expert proficiency with BI / Data Visualization tools, including complex data manipulation, performance optimization (preferably Tableau)
- Strong SQL skills with the ability to query and manipulate large datasets.
- Solid understanding of data warehousing concepts and ETL processes.
- A product mindset, with a focus on developing solutions that will enable the dashboard user to accomplish their job-to-be-done.
- Proven ability to work directly with business users to understand their needs and deliver actionable insights.
- Organization, attention to detail, and project management skills.
- Positive attitude and collaborative team mindset.
- Pay Range: $90,000 - $110,000, and generous 401K match
- Comprehensive health and wellness benefits, and access to free therapy or counseling
- Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
- Unlimited PTO to use for vacation or sick days - however you need it!
- Generous referral rewards, so our awesome people can bring in more awesome people.
- And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!
- Company laptop and a monthly cell phone reimbursement
Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.
DEI
At VEG, diversity is a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most"—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We're committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world's veterinary emergency company, together.
Salary : $90,000 - $110,000
