What are the responsibilities and job description for the Launch Manager position at Veterinary Emergency Group?
WHO WE ARE
Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees : to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
WHAT WE'RE LOOKING FOR
We are looking for a high-energy, motivated, passionate individual to manage the on-the-ground execution of new sites. This person knows how to operate in a fast-paced and positive culture. You love what you do. You believe in our mission, vision, and values. You're a strong business partner with excellent relationship-building capabilities across a diverse group. You're able to grasp the Veterinary industry and apply value quickly. You're a quick thinker comfortable in a creative and innovative environment. You're happy to pitch in whenever and wherever you're needed. You have an excellent work ethic grounded in discretion confidentiality. You love people pets.
RESPONSIBILITIES
- Manage the execution of multiple new hospital site setups around the country
- Lead the site setup week for your assigned new hospital, ensuring all local VEGgies on site are working efficiently and effectively to guarantee a successful training process and opening day
- Partner with various teams across the business, including construction, facilities, regulatory, procurement inventory, IT, and training to seamlessly plan the onsite execution of the site setup within the allotted project timeframe
- Direct local field teams onsite to ensure project setup success
- Communicate daily with project stakeholders on the status of the setup, flagging any potential issues in a timely manner
- Identify opportunities for process improvement and scalability
- Ensure you're setting yourself and the hospital up for launch success by collaborating effectively with Project Managers and field leaders
- Special projects as needed
WHO YOU ARE
BENEFITS
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Salary : $80,000 - $95,000
