Client Relations Specialist

Are you looking to expand your knowledge and grow with a supportive team? Do you strive to make a difference in the lives of the people and pets in your community? If so, join us in Virginia Beach for high tides and good vibes at VEST. This is a rare opportunity to be a part of a brand new hospital from the very start.

“Our mission is to serve as a lifeline for pets and their people, delivering unparalleled emergency and specialty care with unwavering dedication.”

Core Values

INVEST-putting resources (time, money, energy) into a purpose that is considered useful, profitable or successful

Innovation- Featuring new methods, introducing new ideas and embracing original and creative thinking.

Networking- Internal and external collaboration to serve a common purpose.

Virtue- Exemplifying high moral standards.

Equity- Fair and impartial.

Stewardship- Careful and responsible management of the patients entrusted to our care.

Transparency- Open and honest with all who we are privileged to serve.

Veterinary Emergency and Specialty of Tidewater (VEST) is a brand new, privately owned, state-of-the-art hospital set to open in August 2024.

If you are looking to grow with a company that has a VESTed interest in you, look no further! We understand that your time, expertise, and energy are an investment in the patients, clients and staff of our hospital. Therefore, we are committed to ensuring an excellent return on that investment by offering a collaborative work atmosphere, profit sharing, and optimized scheduling, among other things.

Currently there are opportunities for full-time and part-time Client Relations Specialists. Veterinary experience is preferred, however, those with customer service experience from other professions who are eager to expand their skill set are encouraged to apply. Responsibilities include, compassionate client and team communication, excellent prioritization skills, precise data entry and payment processing.

Our hospital is equipped with CT, ultrasound, digital radiography, endoscopy, a comprehensive in-house laboratory, hi-flow O2 and a separate ICU complete with Synder unit.

Schedule

• 3-4 day work week to allow for lifestyle equilibrium
• Set quarterly schedule to allow for long-term planning
• Some weekend and holiday shifts required to best serve our community needs

Benefits (offered based on employment status and longevity, in accordance with plan terms)

• Hourly pay commensurate with experience
• Profit sharing
• Medical Insurance
• Paid time off
• Child care stipend or pet insurance stipend
• Employee pet discount
• 401k
• Professional development assistance
• Uniforms provided

Requirements

• Team oriented & dedicated to embracing our core values
• High level of interest in customer service and the ability to genuinely communicate with our clients, fellow team members and patients.

Ready to dip your toes in? Accepting applicants for prospective inVESTors until June 16th.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• Evening shift
• Split shift

Work Location: In person

Salary : $15