What are the responsibilities and job description for the Client Service Representative position at Veterinary Medical and Surgical Group?
Veterinary Medical and Surgical Group in Ventura, is looking for both part-time and full-time Client Service Representative to join our team. We are state-of-the-art veterinary referral and emergency hospital with over 33 years in our community. As a Client Service Representative you are often the first point of contact with a new client or referring veterinarian.
If you are an enthusiastic, energetic and compassionate individual with 1-2 years of veterinary reception or assisting skills, we would like to talk with you. The ideal candidate will be able to join our experienced team without missing a beat, have great communication skills, and is not afraid to juggle multiple clients at one time. Avimark experience is a major plus!
Duties and Responsibilities :
- Greet clients in a friendly, professional, and efficient manner
- Answer multi-line phone system and direct the calls accordingly
- Obtain medical and other information from referring vets
- Schedule and confirm appointments
- Notify appropriate departments that patients have arrived
- Scan medical records
- Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage areas for clients
- Fax, file, and distribute faxes and other documents
- Obtain deposits and other payments from clients
- Use email system
Position duties include :
Successful candidates will :
The requirements :
We offer competitive pay and benefits including :
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin / ancestry, physical / mental disabilities, military status or any other basis prohibited by law. EOE, M / F / D / V
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