Demo

Receptionist

Veterinary Practice Partners
Indianapolis, IN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

Receptionist

30th Street Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect As you join our team, expect to be supported in your work and home life with :

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Great pet discounts

Salary : $16-$18 / hr based on experience and skill set.

Schedule : Will work 3-4 days a week Mon-Fri from 7 : 45a-7 : 00p and rotating Saturdays 8 : 00a-1 : 00p.

Key Responsibilities :

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit / debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.
  • Qualifications :

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor
  • About 30th Street Animal Hospital At 30th Street Animal Hospital, we consider you a vital member of your companion's health care team. Truth be told, we view you and your loved one as a part of our family. We believe that only through close, personal relationships can we truly deliver the exceptional care and service you both deserve.

    Salary : $16 - $18

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