Demo

Client Service Representative

VetEvolve
Charlottesville, VA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 4/25/2025

Description

Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We are seeking a part-time or full-time Client Service Representative to join our team. 


The Client Service Representative (CSR) is a vital member of our team, being the first point of contact for our clients and providing exceptional client services by demonstrating compassion and effective communication skills. 


Our core values are compassion, collaboration, respect and support. We promote a learning environment and understand the importance of work-life balance.  


Responsibilities include but are not limited to: 

  • Managing the appointment schedule 
  • Serving as the go-between with clients and the medical team to handle prescription refill requests & relay client's questions
  • Checking patients in and out; processing payments 
  • Engaging with clients to promote the human-animal bond, maintaining positive relationship between clients and our hospital
  • Maintaining the lobby and entrance to ensure a safe and clean environment 
  • Ensuring accurate patient and client information in our system
  • Preparing appropriate forms for clients to complete; receiving records from previous veterinary hospitals and updating vaccine information so patient reminders are accurate

Benefits include: 

  • Health/dental/vision
  • Short-term and long-term disability 
  • 401k
  • Flexible schedule 
  • Paid time off 
  • License reimbursement 
  • Hospital-funded CE opportunities
  • Employee assistance program, and mental health resources 
  • Uniform allowance 
  • Generous pet discount program
  • Career growth opportunities



Requirements

Effective written and oral communication skills 

Basic veterinary knowledge and terminology 

Proficient with office software and equipment 

Able to stand and/or sit for extended period of time; shifts range from 9-12 hours

Client-focused and compassionate attitude 

Able to adapt and remain calm in stressful situations 

Available to work some weekend shifts 


If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Client Service Representative?

Sign up to receive alerts about other jobs on the Client Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091

Sign up to receive alerts about other jobs with skills like those required for the Client Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Forklift Operation Skill

    • Income Estimation: $34,484 - $42,581
    • Income Estimation: $39,089 - $49,080
  • Inspection Skill

    • Income Estimation: $37,281 - $54,632
    • Income Estimation: $38,761 - $56,814
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at VetEvolve

VetEvolve
Hired Organization Address Virginia, VA Full Time
Description Are you an experienced veterinary receptionist looking to expand your knowledge and skills?Are you seeking s...
VetEvolve
Hired Organization Address Falls, VA Full Time
Description About Us Fairfax Animal Hospital is a compassionate, community-centered veterinary clinic in Falls Church, V...
VetEvolve
Hired Organization Address Charlottesville, VA Full Time
Description Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA....
VetEvolve
Hired Organization Address Arnold, MD Full Time
Description If you are energetic, love animals, and looking for your chance to work in a Veterinary Hospital, we have th...

Not the job you're looking for? Here are some other Client Service Representative jobs in the Charlottesville, VA area that may be a better fit.

Client Service Representative/Reception

VetEvolve VA LLC, Forest, VA

Client Service Representative

AO Globe Life - Diego, Lynchburg, VA

AI Assistant is available now!

Feel free to start your new journey!