What are the responsibilities and job description for the Account Manager - Austin, TX position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking an Account Manager to join our Alchemy team. This is a fantastic opportunity to grow a versatile career in the Saas and Food Manufacturing space.
Intertek Alchemy is the global leader of innovative Software as a Service (SaaS) solutions that help food companies engage their workforces to drive safety and productivity. Over three million food workers at 50,000 locations use Alchemy’s tailored training, coaching, and communications programs to safeguard our food supply, reduce workplace injuries and increase productivity. From farm to fork, Alchemy works with food growers, manufacturers, processors, packagers, and distributors of all sizes to build a culture of operational excellence. Learn more at alchemysystems.com.
What are we looking for?
Alchemy is seeking a highly motivated Account Manager to develop and maintain post-sale contact with medium to large customer accounts in order to facilitate positive and productive long-term relationships. The Account Manager will serve as an internal advocate and client liaison throughout the customer life cycle. Accounts Managers are ultimately responsible for ongoing product success and adoption in all assigned accounts.
What You’ll Do
Identify opportunities to cultivate organic sales within assigned accounts
Successfully manage client relationship at executive levels
Assist with the implementation of Alchemy products and services
Manage client satisfaction with the services and products
Handle escalated customer concerns and account issues
Establish a deep knowledge of an organization’s business goals and objectives
Leverage industry knowledge, applications, and product knowledge in order to find and propose business opportunities and client solutions
Acquire industry knowledge related to general trends, emerging technologies & competitors
Partner with internal resources to proactively identify opportunities or issues that drive customer retention
Ability to prioritize and manage key accounts with attention to detail
Accurately forecast upsell and renewal business
Travel independently throughout the Americas, and occasionally to other international locations
Auto req ID
438619BR
Minimum Education Required
High School/GED
Job_Category
Management
Additional Qualifications/Responsibilities
What you bring to the table:
3 years of Account Management, Customer Success Management, and/or Client Relation Management experience with renewal and upselling responsibilities, a plus
Bachelor's degree (B.A.) or 4 years of relevant professional experience
Strong analytical skills and data-driven thinking
Ability to build and maintain strong relationship with large and small organizations
Ability to work autonomously under pressure
Strong written and verbal communication skills
This position outline is a general guideline and does not represent all-encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above-defined duties.
Benefits Info
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
City*
Austin
State*
Texas
Job Code
Quality_Assurance Quality_Assurance
Affiliate Sponsor
Intertek
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking an Account Manager to join our Alchemy team. This is a fantastic opportunity to grow a versatile career in the Saas and Food Manufacturing space.
Intertek Alchemy is the global leader of innovative Software as a Service (SaaS) solutions that help food companies engage their workforces to drive safety and productivity. Over three million food workers at 50,000 locations use Alchemy’s tailored training, coaching, and communications programs to safeguard our food supply, reduce workplace injuries and increase productivity. From farm to fork, Alchemy works with food growers, manufacturers, processors, packagers, and distributors of all sizes to build a culture of operational excellence. Learn more at alchemysystems.com.
What are we looking for?
Alchemy is seeking a highly motivated Account Manager to develop and maintain post-sale contact with medium to large customer accounts in order to facilitate positive and productive long-term relationships. The Account Manager will serve as an internal advocate and client liaison throughout the customer life cycle. Accounts Managers are ultimately responsible for ongoing product success and adoption in all assigned accounts.
What You’ll Do
Identify opportunities to cultivate organic sales within assigned accounts
Successfully manage client relationship at executive levels
Assist with the implementation of Alchemy products and services
Manage client satisfaction with the services and products
Handle escalated customer concerns and account issues
Establish a deep knowledge of an organization’s business goals and objectives
Leverage industry knowledge, applications, and product knowledge in order to find and propose business opportunities and client solutions
Acquire industry knowledge related to general trends, emerging technologies & competitors
Partner with internal resources to proactively identify opportunities or issues that drive customer retention
Ability to prioritize and manage key accounts with attention to detail
Accurately forecast upsell and renewal business
Travel independently throughout the Americas, and occasionally to other international locations
Auto req ID
438619BR
Minimum Education Required
High School/GED
Job_Category
Management
Additional Qualifications/Responsibilities
What you bring to the table:
3 years of Account Management, Customer Success Management, and/or Client Relation Management experience with renewal and upselling responsibilities, a plus
Bachelor's degree (B.A.) or 4 years of relevant professional experience
Strong analytical skills and data-driven thinking
Ability to build and maintain strong relationship with large and small organizations
Ability to work autonomously under pressure
Strong written and verbal communication skills
This position outline is a general guideline and does not represent all-encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above-defined duties.
Benefits Info
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
City*
Austin
State*
Texas
Job Code
Quality_Assurance Quality_Assurance
Affiliate Sponsor
Intertek
