What are the responsibilities and job description for the Billing Agent T-F 10a-630p, Sat 9a-530p - Erlanger, KY position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We currently have an opportunity for a Billing Agent. This position directs and coordinates systems and processes necessary to the efficient and economical capture, creation, and maintenance of revenue records in support of internal financial reporting, timely and accurate customer invoicing and creation of the accounts receivable file used to research and resolve billing problems and discrepancies, manage customer payments, and follow-up by Credit and Collections as deemed necessary. The qualified candidate maintains customer master records necessary to manage customer specific rating and billing requirements and conducts the on-going review of bill processing procedures, and seeks opportunities to make cost-effective improvements.
Key Responsibilities
Processes and prepares forms, documents and correspondence according to established procedures
Responds to billing questions and inquiries
Verifies a variety of data for accuracy
Researches/coordinates the resolution of incorrect, missing or unclear information
Resolves problems and raises highly complex problems as necessary
Edits billing data from documents such as manifests, invoices, Airway bills and computer-generated reports
Sorts, batches, distributes, and files documents according to established procedures
Inputs billing data from source documents using established procedures
Images billing documents including air bills, commercial invoices and other supporting documentation
Prepares invoices in a batch for entry into the imaging process
Renders invoices and manual reports for distribution to the Customer
Auto req ID
442901BR
Minimum Education Required
High School/GED
Job_Category
Finance
Additional Qualifications/Responsibilities
Skills & Qualifications:
HS diploma or equivalent required
1 year of experience in customer service or billing preferred
Specialized skill training/certification may be required such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge
Good oral and written communication, problem solving and interpersonal skills
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Erlanger
State*
Kentucky
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We currently have an opportunity for a Billing Agent. This position directs and coordinates systems and processes necessary to the efficient and economical capture, creation, and maintenance of revenue records in support of internal financial reporting, timely and accurate customer invoicing and creation of the accounts receivable file used to research and resolve billing problems and discrepancies, manage customer payments, and follow-up by Credit and Collections as deemed necessary. The qualified candidate maintains customer master records necessary to manage customer specific rating and billing requirements and conducts the on-going review of bill processing procedures, and seeks opportunities to make cost-effective improvements.
Key Responsibilities
Processes and prepares forms, documents and correspondence according to established procedures
Responds to billing questions and inquiries
Verifies a variety of data for accuracy
Researches/coordinates the resolution of incorrect, missing or unclear information
Resolves problems and raises highly complex problems as necessary
Edits billing data from documents such as manifests, invoices, Airway bills and computer-generated reports
Sorts, batches, distributes, and files documents according to established procedures
Inputs billing data from source documents using established procedures
Images billing documents including air bills, commercial invoices and other supporting documentation
Prepares invoices in a batch for entry into the imaging process
Renders invoices and manual reports for distribution to the Customer
Auto req ID
442901BR
Minimum Education Required
High School/GED
Job_Category
Finance
Additional Qualifications/Responsibilities
Skills & Qualifications:
HS diploma or equivalent required
1 year of experience in customer service or billing preferred
Specialized skill training/certification may be required such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge
Good oral and written communication, problem solving and interpersonal skills
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Erlanger
State*
Kentucky
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
