Customer Service Liaison

Transformative Patient Care: Join our team of dedicated professionals at VetJobs, where we are committed to delivering exceptional patient care and experiences. As a Customer Service Representative I, you will play a vital role in providing unparalleled support to our customers.

Company Overview

VetJobs is a leading organization working with partner companies to source qualified talent for their open roles. We pride ourselves on our commitment to diversity and inclusion, and we believe that every individual deserves an opportunity to succeed.

Job Description

This role requires a highly motivated and customer-focused individual who can provide exceptional service through all communication channels. You will act as a liaison for customers, maintaining database records of customer profiles, preparing status reports, and addressing customer and sales force inquiries.

Responsibilities:

• Respond to internal and external inquiries via telephone, internet, and correspondence
• Maintain database records of customer profiles and prepare status reports
• Address customer and sales force inquiries
• Possess comprehensive knowledge and skills in the area of customer service

We are looking for someone who is proactive, has excellent communication skills, and can work independently under general supervision. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.

Required Skills and Qualifications

To be successful in this role, you will need:

• High School Diploma or GED with at least 4 years of experience
• Experience in sales, operations, and compliance
• Excellent customer service skills, supporting internal and external customers
• Excellent verbal and written communication skills with demonstrated telephone skills

We offer a competitive salary range of $25.95 to $43.25 per hour, eligibility for overtime, weekend, holiday, and other pay premiums, and a comprehensive benefits package.

Salary : $26 - $43