What are the responsibilities and job description for the Field Service Supervisor PM - Memphis, TN position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Full-time
What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We have an immediate career opportunity for a qualified Field Service Supervisor. The Field Service Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operations.
Key Responsibilities
Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of improving profitability for the company
Supervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriers
Supervises warehouse sort operations processing international import and export shipments
Supervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary
Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipments
Charged with developing and managing relationships with Business Partners
Responsible for development and implementation of special projects
Ensures quality system is implemented and maintained within area of responsibility
Manage Key Performance Indicators and cost levels
Assists in annual budget preparation
Provides technical product assistance to staff
Advises staff of changes to company policies and goals
Supervises a unionized workforce of8-12 staff; responsible for hiring, coaching, training, and developing subordinate staff
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes
Sets objectives and delivers results with a short-term, operational focus
Recommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systems
Focused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbances
Assigns and checks work
Heavy use of MS Office products in day to day activities (in particular Excel and Outlook)
Provides guidance and training
Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in class
Provides input to hiring, firing, layoff, promotion, reward, and other decisions
Auto req ID
435108BR
Minimum Education Required
Bachelors
Job_Category
Operations
Additional Qualifications/Responsibilities
Skills & Qualifications:
Complete understanding and wide application of principles, theories, and concepts in function or business area
An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
Typically requires BS/BA and 2 years’ experience in related field, including at least one year of supervisory experience
Professional certification required in some areas
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Memphis
State*
Tennessee
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Full-time
What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We have an immediate career opportunity for a qualified Field Service Supervisor. The Field Service Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operations.
Key Responsibilities
Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of improving profitability for the company
Supervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriers
Supervises warehouse sort operations processing international import and export shipments
Supervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary
Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipments
Charged with developing and managing relationships with Business Partners
Responsible for development and implementation of special projects
Ensures quality system is implemented and maintained within area of responsibility
Manage Key Performance Indicators and cost levels
Assists in annual budget preparation
Provides technical product assistance to staff
Advises staff of changes to company policies and goals
Supervises a unionized workforce of8-12 staff; responsible for hiring, coaching, training, and developing subordinate staff
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes
Sets objectives and delivers results with a short-term, operational focus
Recommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systems
Focused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbances
Assigns and checks work
Heavy use of MS Office products in day to day activities (in particular Excel and Outlook)
Provides guidance and training
Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in class
Provides input to hiring, firing, layoff, promotion, reward, and other decisions
Auto req ID
435108BR
Minimum Education Required
Bachelors
Job_Category
Operations
Additional Qualifications/Responsibilities
Skills & Qualifications:
Complete understanding and wide application of principles, theories, and concepts in function or business area
An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
Typically requires BS/BA and 2 years’ experience in related field, including at least one year of supervisory experience
Professional certification required in some areas
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
Competitive Pay
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Memphis
State*
Tennessee
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
