What are the responsibilities and job description for the Fraud Operations Data Analyst - Englewood, CO position at VetJobs?
Job Description
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.
Job Duties And Responsibilities
We are seeking a detail-oriented and analytical Business Operations Analyst II to join our dedicated Retail Wireless team. In this role, you will play a crucial role in supporting the retail fraud prevention efforts by using SQL to pull in reporting, conducting investigations using analytical tools, and improving current fraud detection strategies through data analysis. While strong Excel/Google Sheets and SQL skills are required, experience with Python and data visualization tools are highly preferred. Experience with machine learning is a plus.
Key Responsibilities
Create and improve audits to effectively prevent retailer fraud
Pull in reporting using SQL to support fraud detection and prevention
Conduct investigations into suspected cases of retail fraud, gather evidence, and prepare detailed reports documenting findings and recommended actions
Analyze data using Excel/Sheets to identify trends, anomalies, and patterns indicative of fraudulent activity
Use Python and machine learning to help automate reporting and improve efficiency
Collaborate with cross-functional teams to identify areas for improvement in fraud prevention processes, systems, and procedures as well as support them in customer fraud cases and escalations
Assist in the development and implementation of fraud prevention strategies, policies, and procedures
Stay informed about emerging fraud trends, techniques, technologies, and proactively identify new fraud threats and vulnerabilities
Provide support and expertise to internal teams on fraud-related issues, including data analysis and fraud investigation techniques
Auto req ID
436789BR
Minimum Education Required
High School/GED
Job_Category
Analyst
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education And Experience
Bachelor's Degree in a relevant field such as data analytics, business analytics, business administration or computer science is preferred
Master’s Degree in a relevant field such as data analytics, business analytics, business administration or computer science is preferred
At least 2 years of experience in a similar role, preferably in data analytics, business analytics, or fraud analytics, or equivalent combination of education and experience required
Skills And Qualifications
Strong proficiency in Excel for data analysis and reporting
Strong proficiency with SQL
Experience With Python And Machine Learning Is Preferred
Experience with data visualization tools such as Tableau is a plus, but not required
Excellent analytical and problem-solving skills, with a keen eye for detail
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Ability to work independently and manage multiple priorities in a fast-paced environment
Knowledge of fraud detection techniques and methodologies is desirable but not mandatory
Relevant certifications (e.g., Certified Fraud Examiner) are a plus
The ability to think critically and logically, drawing valid conclusions based on compelling facts evidence and present findings to business stakeholders
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan
City*
Englewood
State*
Colorado
Job Code
Operations_ Specialist
Affiliate Sponsor
Dish
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.
Job Duties And Responsibilities
We are seeking a detail-oriented and analytical Business Operations Analyst II to join our dedicated Retail Wireless team. In this role, you will play a crucial role in supporting the retail fraud prevention efforts by using SQL to pull in reporting, conducting investigations using analytical tools, and improving current fraud detection strategies through data analysis. While strong Excel/Google Sheets and SQL skills are required, experience with Python and data visualization tools are highly preferred. Experience with machine learning is a plus.
Key Responsibilities
Create and improve audits to effectively prevent retailer fraud
Pull in reporting using SQL to support fraud detection and prevention
Conduct investigations into suspected cases of retail fraud, gather evidence, and prepare detailed reports documenting findings and recommended actions
Analyze data using Excel/Sheets to identify trends, anomalies, and patterns indicative of fraudulent activity
Use Python and machine learning to help automate reporting and improve efficiency
Collaborate with cross-functional teams to identify areas for improvement in fraud prevention processes, systems, and procedures as well as support them in customer fraud cases and escalations
Assist in the development and implementation of fraud prevention strategies, policies, and procedures
Stay informed about emerging fraud trends, techniques, technologies, and proactively identify new fraud threats and vulnerabilities
Provide support and expertise to internal teams on fraud-related issues, including data analysis and fraud investigation techniques
Auto req ID
436789BR
Minimum Education Required
High School/GED
Job_Category
Analyst
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education And Experience
Bachelor's Degree in a relevant field such as data analytics, business analytics, business administration or computer science is preferred
Master’s Degree in a relevant field such as data analytics, business analytics, business administration or computer science is preferred
At least 2 years of experience in a similar role, preferably in data analytics, business analytics, or fraud analytics, or equivalent combination of education and experience required
Skills And Qualifications
Strong proficiency in Excel for data analysis and reporting
Strong proficiency with SQL
Experience With Python And Machine Learning Is Preferred
Experience with data visualization tools such as Tableau is a plus, but not required
Excellent analytical and problem-solving skills, with a keen eye for detail
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Ability to work independently and manage multiple priorities in a fast-paced environment
Knowledge of fraud detection techniques and methodologies is desirable but not mandatory
Relevant certifications (e.g., Certified Fraud Examiner) are a plus
The ability to think critically and logically, drawing valid conclusions based on compelling facts evidence and present findings to business stakeholders
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan
City*
Englewood
State*
Colorado
Job Code
Operations_ Specialist
Affiliate Sponsor
Dish
Salary : $63,150 - $90,000
