Manager - Quality - Houston, TX

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Key Responsibilities :

As a Quality Engineer Manager of Information Technology at United Airlines, you will be responsible and accountable for day-to-day supervision and direction of QE Engineers. You'll directly supervise onsite and offshore Quality engineering professionals and ensure they are managing and owning deliverables. In this role you'll have accountability governing quality efforts on multiple projects and / or a large programs that consists of multiple testing tracks is a must. You'll work closely with application teams and leadership to influence best quality practices and drive TMMi test maturity.

Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams

Offer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc.

Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology

Develop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)

Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments

Accountable for overseeing quality efforts on multiple projects and / or a large program that consists of multiple testing tracks and applications

Research and resolve people and project issues; provide recommendations; escalate to senior management as needed

Additional Qualifications / Responsibilities

Qualifications

What's needed to succeed (Minimum Qualifications) :

Bachelor's degree in Computer Science, Information technology or similar

4 years of Quality Engineering experience with managing large enterprise programs

3 years of experience implementing Test Automation framework

Experience in supporting release automation (CICD) and application performance testing

Willing and able to travel domestic / internationally (up to 10%)

Listening, communication, partnership and negotiation skills

Programming : Java, Selenium and SQL

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications) :

TMMI (Test Maturity Model Integration) Certification and / or knowledge

CSTE or any other Test Automation related certifications

Previous airline experience

Test Management Tools : TFS, Jira, Microsoft Test Management

Automation : Ready API, SOAPUI, Rest Assure, SeeTest or any others to automate API's, UI and Mobile application

Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)

Understanding and / or implementation of GenAI testing technologies

The base pay range for this role is $99,750.00 to $135,960.00.

The base salary range / hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and / or long-term incentive compensation awards.

Salary : $99,750 - $135,960