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OPERATIONS MANAGER - Canton, OH

VetJobs
Canton, OH Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, re-manufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.

We have a great opportunity for an Operations Manager in our Canton, OH location!

Summary

The Operations Manager will be responsible for overseeing day-to–day service, assembly, parts, rental, and sales operations at the site and is accountable for the achievement of budgeted revenue and operational goals. He/she is responsible for ensuring the site follows the company standards and operating models and will regularly monitor performance from an execution and customer satisfaction perspective.

Essential Duties And Responsibilities

Effectively communicate with Regional Vice President to establish production/service goals.

Review financial statements, sales and activity reports, and other service and production KPI goals to measure productivity and goal achievement.

Assess departmental and site performance and devise plans for improvement.

Effectively communicate with Department Managers and their teams to build, service, and repair heavy equipment in a timely, cost efficient manner.

Review and approve all estimations and repair orders with service and production team.

Allocate budget resources for supplies, equipment, marketing, and personnel.

Organize and lead weekly meetings to reflect on what has been accomplished, what needs to be accomplished, and what challenges are anticipated.

Assess and actively pursue training and hiring needs as well as communicate any departmental issues to Human Resources.

Maintain and build upon safety culture and ensure employees operate within best practices for safety.

Oversee Quality Control to ensure proper performance and compliance with company quality standards as well as to improve service and production processes to reduce quality errors.

Monitor rental efficiency to ensure timely turnaround and high utilization.

Oversee parts operations and manage parts inventory and excess levels.

Support sales teams to drive revenue.

Ensure that facility is kept clean and presentable to customers and vendors.

Participate in monthly site performance reviews.

Auto req ID

442898BR

Minimum Education Required

High School/GED

Job_Category

Management

Additional Qualifications/Responsibilities

Required Skills and Qualifications

High school diploma or the equivalent; Bachelors or Associates degree preferred.

Professional and Technical knowledge of aerial vehicles, equipment and heavy & light duty trucks.

Must have previous management experience.

Must be able to work independently and create innovative solutions to problems with minimal direction from supervisors.

Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Knowledge of materials, production processes, quality control, costs, and other techniques for maximizing the efficiency.

Extremely detail oriented and accurate.

Must be able to work in a fast-paced environment

Setting priorities and adapting to changing work priorities.

Must be self-sufficient and driven.

Meeting deadlines and schedules.

Valid Driver’s License required

Professional personal appearance

Preferred Skills And Qualifications

Knowledge of terminology, machines, parts and tools, including their designs, uses, repair, and maintenance of heavy duty equipment and diesel trucks along with a general mechanical aptitude.

Proficiency on a computer and have the ability to learn new programs quickly. Must be able to use Microsoft Office package (Word, Excel, Outlook).

Working Conditions

The ability to work as scheduled with punctual attendance 7:00 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands.

Majority of work performed in the office and shop.

May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.

Physical Requirements

The ability to bend, stoop and lift up to 50 lbs.

Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing, stooping, kneeling, crouching, and/or crawling.

Benefits

401(k) with Employer Match

Competitive Health Care

Dental, Vision, and Life Insurance

Paid Vacation, Sick and Holidays

STD/ LTD

Partner Discounts

Investment in Employee Development

Tuition Reimbursement

City*

Canton

State*

Ohio

Job Code

OperationsManager Operations Manager

Affiliate Sponsor

Custom Truck One Source

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