Demo

Regional Service Manager - Indianapolis, IN

VetJobs
Indianapolis, IN Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 4/9/2025
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description

BGIS ITS is currently seeking a Regional Service Manager to join the team in Indianapolis, IN and surrounding areas.

Are You Looking For

A company that cares and wants you to achieve your career objective.

A company that offers you flexibility on the types of rewards and recognition that align with your personal situation.

A company that puts you and your career first

BGIS is that, Company.

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000 locations in North America, Europe, Middle East, Australia and Asia.

The Regional Service Manager is responsible for the effective management of commercial client services operation and supporting continued business growth. The position is responsible for one of the districts that cover the United States and oversees a team of commercial service technicians to deliver outstanding maintenance, service, installation, and support. The role drives team engagement to ensure achievement of all requirements, collaborates on process development and implementation, achieves service level agreements, and maintains compliance with all regulatory, safety, and other requirements. The Regional Service Manager leads others positively exemplifying BGIS values

Key Duties & Responsibilities

People Leadership

Manage a team of service technicians for the assigned region.

Lead team member engagement, development, performance management, hiring and retention, and compensation recommendations.

Monitor the performance of service technicians and provide feedback.

Ensure compliance with health and safety standards in the delivery of work through activities such as toolbox talks/safety meetings, safety training, protective equipment, and reviewing and monitoring incidents.

Verify work is performed in accordance with all internal and external requirements.

Provide expertise and problem-solving support to team members.

Contribute to the completion of other key initiatives as assigned.

Regional Area Management

Support and Assist dispatch functions and repair tickets to service technicians.

Deploy team members to projects, work orders, and/or assignments and monitor for on-time and quality completion.

Schedule and dispatch all preventative maintenance requirements to service technicians.

Review all service and repair invoices completed by service technicians.

Manage operational budgets with a focus on cost control and order expenditures.

Collaborate with relevant stakeholders to review, develop, refine, and implement processes and standard operating procedures.

Maintain current awareness and ensures compliance with all applicable regulations and requirements.

Drive team performance to confirm achievement of service level agreements and performance metrics.

Achieve greater efficiencies through effective resource utilization, review of work and re-work volume, and review and development of corrective solutions leveraging internal solutions as applicable.

Work with other departments for specialized support and effective service delivery.

Investigate and resolve operational issues.

Act with high degree of urgency in resolving issues for timely resolution and meeting or exceeding client satisfaction.

Coordinate and Manage inventory as required.

Auto req ID

440986BR

Minimum Education Required

High School/GED

Job_Category

Management

Additional Qualifications/Responsibilities

KNOWLEDGE & SKILLS REQUIRED

Associate degree or equivalent training or equivalent work experience.

Minimum 5 years performing job duties in a similar role with supervisory or management responsibilities leading a team of technicians.

In depth knowledge of applicable regulatory requirements and maintains current awareness.

Strong commercial HVAC service and installation experience.

Ability to lead and engage a team and drive performance to ensure all requirements are achieved.

Skilled at communication including influencing, persuading, and negotiating and professionally interacting with customer facing interactions.

Self-starter with ability to multitask and self-manage.

Proactive problem-solving approach continuously increasing the proficiency of team members.

Strong relationship building and maintenance skills with internal contacts, clients, and external vendors.

Proficiency in computer applications including Microsoft Office.

Licenses and/or Professional Accreditation

Certification or additional training in an area of specialty would be a benefit.

Physical Demands and Work Environment

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

Ability and willingness to travel frequently.

Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

City*

Indianapolis

State*

Indiana

Job Code

Operations_ Specialist

Affiliate Sponsor

BGIS

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Regional Service Manager - Indianapolis, IN?

Sign up to receive alerts about other jobs on the Regional Service Manager - Indianapolis, IN career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$83,862 - $113,468
Income Estimation: 
$118,095 - $194,230
Income Estimation: 
$141,524 - $211,236
Income Estimation: 
$98,423 - $145,168
Income Estimation: 
$182,116 - $270,924
Income Estimation: 
$163,515 - $207,613
Income Estimation: 
$71,753 - $100,094
Income Estimation: 
$108,514 - $149,655
Income Estimation: 
$104,295 - $143,287
Income Estimation: 
$83,862 - $113,468
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at VetJobs

VetJobs
Hired Organization Address Cheyenne, WY Full Time
Job Description Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. D...
VetJobs
Hired Organization Address Wilmington, DE Full Time
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
VetJobs
Hired Organization Address Washington, DC Full Time
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
VetJobs
Hired Organization Address Washington, DC Full Time
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...

Not the job you're looking for? Here are some other Regional Service Manager - Indianapolis, IN jobs in the Indianapolis, IN area that may be a better fit.

Regional Business Office Manager

INDIANAPOLIS, IN 46250, Indianapolis, IN

AI Assistant is available now!

Feel free to start your new journey!