What are the responsibilities and job description for the Retail Service Agent - Las Vegas, NV position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL currently has an opening for aRetail Service Agent. The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments. The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location. The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.
Key Responsibilities
Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
Assist customers who need to drop off or pick up their pre-labeled DHL shipment
Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
Auto req ID
437383BR
Minimum Education Required
High School/GED
Job_Category
Retail
Additional Qualifications/Responsibilities
Skills & Qualifications:
Must be flexible to work Saturdays
HS diploma or GED required
Generally 1-3 years of experience in an area of responsibilities
Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
Previous Customer Service Experience Preferred
Strong computer skills required
Exceptional ability to multi-task required
Ability to work independently
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
Base pay of $22/hour
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Las Vegas
State*
Nevada
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL currently has an opening for aRetail Service Agent. The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments. The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location. The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.
Key Responsibilities
Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
Assist customers who need to drop off or pick up their pre-labeled DHL shipment
Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
Auto req ID
437383BR
Minimum Education Required
High School/GED
Job_Category
Retail
Additional Qualifications/Responsibilities
Skills & Qualifications:
Must be flexible to work Saturdays
HS diploma or GED required
Generally 1-3 years of experience in an area of responsibilities
Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
Previous Customer Service Experience Preferred
Strong computer skills required
Exceptional ability to multi-task required
Ability to work independently
Employee Benefits & Incentives
Benefits
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
Base pay of $22/hour
Bonus/Incentive Programs
Retirement Savings – 401K with company match
myShares - Voluntary plan to buy discounted company shares
Medical, Dental, Vision, well-being programs
Tuition Reimbursement
Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
Paid Leave
Employee Discount Program
Employee Assistance & Work Life Program
Outstanding training opportunities
City*
Las Vegas
State*
Nevada
Job Code
Operations_ Specialist
Affiliate Sponsor
DHL
Salary : $22
