What are the responsibilities and job description for the Service Technician AG / Diesel Mechanic - Shawano, WI position at VetJobs?
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Service, repair, recondition and assemble customer and dealership equipment, new and used. Maintain and operate shop equipment and tools, performing quality work, as quickly and profitably as possible. Majority of work is done in the shop, but some field travel may be required.
Essential Functions
Accepts repair orders as assigned by the Service Manager, Service Writer or assigned person.
Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited.
Completes service inspections on equipment, making recommendations on repairs needed.
Works to control come-backs, giving them special attention so as not to happen again.
Promotes marketing programs to customers in an effort to drive sales.
Participates in after-hours program, carrying the pager for a week at a time. Responds to after-hours calls in a timely, professional manner. Seeks assistance for technical matters which may be unfamiliar.
Communicates with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work.
Notifies Service Manager of safety issues and/or accidents immediately.
Accurately documents time and work performed on forms provided in a legible and complete manner.
Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required.
Maintains a clean, neat and safe work area and the shop in general.
16 Presents a positive, professional image in conduct and dress at all times.
All other duties as assigned.
Auto req ID
435855BR
Minimum Education Required
Associates
Job_Category
Technician
Qualifications
Additional Qualifications/Responsibilities
Experience, Skills, And Knowledge
Three plus years of previous related experience preferred.
Associates Degree in agricultural equipment, diesel technology, and/or other equipment preferred.
Knowledge of farm equipment preferred.
Must have own tools.
Must have a valid driver’s license and insurable driving history.
Certificates/Security Clearances/Other
City*
Shawano
State*
Wisconsin
Job Code
Agriculture Agriculture
Affiliate Sponsor
John Deere
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Service, repair, recondition and assemble customer and dealership equipment, new and used. Maintain and operate shop equipment and tools, performing quality work, as quickly and profitably as possible. Majority of work is done in the shop, but some field travel may be required.
Essential Functions
Accepts repair orders as assigned by the Service Manager, Service Writer or assigned person.
Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals.
Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited.
Completes service inspections on equipment, making recommendations on repairs needed.
Works to control come-backs, giving them special attention so as not to happen again.
Promotes marketing programs to customers in an effort to drive sales.
Participates in after-hours program, carrying the pager for a week at a time. Responds to after-hours calls in a timely, professional manner. Seeks assistance for technical matters which may be unfamiliar.
Communicates with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work.
Notifies Service Manager of safety issues and/or accidents immediately.
Accurately documents time and work performed on forms provided in a legible and complete manner.
Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines.
Attends meetings, training sessions, and other company events and participates in a positive, professional manner.
Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required.
Maintains a clean, neat and safe work area and the shop in general.
16 Presents a positive, professional image in conduct and dress at all times.
All other duties as assigned.
Auto req ID
435855BR
Minimum Education Required
Associates
Job_Category
Technician
Qualifications
Additional Qualifications/Responsibilities
Experience, Skills, And Knowledge
Three plus years of previous related experience preferred.
Associates Degree in agricultural equipment, diesel technology, and/or other equipment preferred.
Knowledge of farm equipment preferred.
Must have own tools.
Must have a valid driver’s license and insurable driving history.
Certificates/Security Clearances/Other
City*
Shawano
State*
Wisconsin
Job Code
Agriculture Agriculture
Affiliate Sponsor
John Deere