What are the responsibilities and job description for the SHUTTLE ASSISTANT SUPERVISOR position at VETPRIDE SERVICES INC?
VetPride Services is seeking a Shuttle Assistant Supervisor in support of the shuttle operations at the Pittsburgh VA Hospital. Shuttle drivers ensure the safe transportation of passengers to and from the Veterans Affairs (VA) Medical Center. Drivers must possess excellent customer service skills and must be current in all Federal, State, and local DOT/FMCSA CDL requirements. VetPride Services gives preference on hiring Veterans and Military Personnel.
Location: Pittsburgh VA Hospital, 4100 Allequippa St, Pittsburgh, PA 15240
Shift: Full-time, Monday-Friday: 12:00pm-8:00pm
Primary Duties and Responsibilities
- Assist with the management of approximately 10 shuttle drivers.
- Assist with properly scheduling shuttle team.
- Uphold high standards of employees on site.
- Assist in hiring, firing, and disciplinary actions of employees.
- Works closely with Shuttle Supervisor and Regional Manager, as required
- Greet customers in a professional manner upon their arrival/departure.
- Assist customers with wheelchairs or walkers getting in and out of the shuttle.
- Safely operate shuttle to/from the parking areas/designated stops.
- Follow safe driving procedure and safety protocols at all times.
- Abide by all rules and regulations set by the VA.
- Effectively work as a team member with other drivers to ensure a successful transportation schedule.
- Conduct pre/post trip shuttle inspections prior to and after scheduled shift.
- Maintain shuttle in excellent condition by re-fueling and cleaning, as needed.
- Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times.
- Report any issues or concerns to the Site Supervisor.
- Perform other duties as assigned.
Qualifications & Skills
- Must be at least 21 years of age.
- Will be subject to a pre-employment criminal background and DMV check.
- Must pass a pre-employment drug screen.
- Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
- Consistent attendance and reliability required.
- Ability to understand, speak, and write basic English.
- Must have the ability to work independently and within established guidelines, follow directions, and work well with others.
- Technical capabilities and basic computer knowledge.
Experience Requirements
- 1-year driving experience
- 1 years management experience
- Commercial passenger vehicle experience, preferred
Required Licenses or Certifications
- High school diploma or equivalent
- Valid/Current South Carolina Commercial Driver’s License with P endorsement
- Valid/Current DOT Medical Certificate
Benefits
- Paid Time Off
- Sick Leave
- Paid Federal Holidays
- Access to 401K
- Retention Bonuses
