What are the responsibilities and job description for the Veterinary Receptionist position at Vets for Pets?
Job Description
Maternity Cover Part Time Receptionist
28 hrs per week
Salary – £12.35 per hour
Ideal Start date: June 2025 – May 2026 Approx
Location: Stockton-on-Tees
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Stockton practice to start as soon as possible.
What your typical day will look like:
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently in a fast paced environment. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a part-time role covering maternity leave, working 28.2 hours per week including 1 in 4 Saturdays. No Sundays.
The Attributes Required
Our practice requires a proactive attitude and “can do” approach to your daily routine. The ideal candidate would have a positive attitude, great work ethic, flexibility and a drive for success to keep providing our patients with the outstanding care and compassion they deserve.
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. As well as maintaining the dairy you will be actively cleaning throughout the day maintaining clinically high standards our clients expect.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
jane.stewart@vets4pets.com
Location: TS19 0BS
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Maternity Cover Part Time Receptionist
28 hrs per week
Salary – £12.35 per hour
Ideal Start date: June 2025 – May 2026 Approx
Location: Stockton-on-Tees
If you enjoy providing great service and working in a team, we have just the opportunity for you at our Stockton practice to start as soon as possible.
What your typical day will look like:
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently in a fast paced environment. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a part-time role covering maternity leave, working 28.2 hours per week including 1 in 4 Saturdays. No Sundays.
The Attributes Required
Our practice requires a proactive attitude and “can do” approach to your daily routine. The ideal candidate would have a positive attitude, great work ethic, flexibility and a drive for success to keep providing our patients with the outstanding care and compassion they deserve.
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs.
You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. As well as maintaining the dairy you will be actively cleaning throughout the day maintaining clinically high standards our clients expect.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
- Family values are a core principle.
- Energetic and fun loving team.
- Contributory Pension Scheme.
- Fully supported through 1:1 meetings
- Onsite parking
- Staff discount at Pets at Home and Groom Room.
- We organise team great activities and parties
jane.stewart@vets4pets.com
Location: TS19 0BS
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Salary : $12
