Parts Associate

Job Description

Job Description

We are looking for detail-oriented, customer-driven parts associates to join our winning team and help us grow our business. If you have a passion for the agriculture industry, enjoy working independently but still in a team environment, and are eager to continue learning and advancing throughout your career, you will be right at home with our team. In this role, youll be the welcoming face that greets our customers, fulfill parts orders for customers and our service department, keep inventory and warehousing standards accurate, and collaborate with your teammates at the Corporate Office. With a career with us, youll have the opportunity to grow both personally and professionally with a family-owned company that has existed since 1955 and values developing the leadership abilities within every employee and promoting from within.

Job Responsibilities for Parts Associates

The position will involve but not be limited to the following duties :

Procures and fulfills customer and service department orders

Organizes the stocking and receiving of a variety of machinery parts

Becomes proficient in the various online supplier parts systems to look up and order parts

Builds knowledge of existing product lines and service standards

Assists in the collection of data necessary for efficient inventory

Maintains close, positive working relationships with service and sales departments

Maintains a clean and safe work environment

Recognizes difficult customer situations and determines when to get others involved for resolution

Prioritizes proper warehouse management such as bin locations, incoming / outgoing freight, etc.

Understands the work schedule may include overtime and a rotating Saturday schedule

Demonstrates a basic understanding of computer-based spreadsheets, databases, and word processing software

Works within and promotes the mission and values of the company

Performs other duties as assigned.

Qualifications for Parts Associates

A high school diploma or GED

Experience in parts sales in a retail environment preferred but not required

Knowledge of agriculture and construction equipment parts is preferred but not required

Detail-oriented and self-driven

Must be able to lift up to 50 lbs and stand on feet most of the day

Commitment to providing an excellent customer experience

Ability to solve problems in a fast-paced, diverse environment

Must be able to work independently and as part of a team

Ability to multi-task

Proficient with computer technology

Naturally organized

Must have and maintain a clean driving record.