What are the responsibilities and job description for the Patient Financial Analyst I position at Vets Hired?
About the job Patient Financial Analyst I
Responsibilities :
- Inquiry Management : Receive and log patient inquiries; screen and prioritize to ensure timely responses.
- Verification : Very patient documentation to ensure accuracy and completeness.
- Coordination : Execute established processes to gather input from other departments for comprehensive responses.
- Tool Utilization : Utilize tools and resources such as Tableau Dashboards, Cerner Patient Accounting / Revenue Cycle, and SharePoint for the evaluation and resolution inquiries.
- Communication : Draft clear and processional patient communication regarding inquiry resolutions.
- Documentation : Manage and securely store all case files, including protected health information (PHI) and personally identifiable information (PII).
- Trend Analysis : Recognize trends in inquiries and assist with implementing preventative measures.
- Process Improvement : Identify opportunities for enhancing internal processes communicate these improvements effectively.
- Performance Tracking : Accurately track and document program performance KPIs and metrics related to inquiry volume, processing times, and resolution rates.
- Reporting : Communicate findings and updates clearly across various formats.
