What are the responsibilities and job description for the Public Safety Dispatcher position at Vets Hired?
About the job Public Safety Dispatcher
Essential Job Functions
- Receive, prioritize and respond to emergency and non-emergency telephone calls and situations.
- Enter and process information received. Prioritize and route calls to dispatch.
- Apply policies, procedures, guidelines relating to emergency situations and crime intervention to ensure compliance, safety of citizens and emergency response personnel and prevent liabilities.
- Prepare and maintain accurate records and logs of all radio transmissions, telephone calls and other records and files.
- Correspond or communicate with other Cities, agencies, etc. to confirm or request information of a valid offense report or other law enforcement matters.
- Act as a liaison between the Garland Police and Fire Departments and other City departments and / or City or Government agencies as needed.
- Maintain and validate data in local, state and national computerized databases including the National Crime Information Center (NCIC) and the Texas Crime Information Center (TCIC).
- Monitor and control the movement of field units and provide appropriate and effective coverage in response to public safety emergencies
- Perform administrative duties as needed or requested.
Minimum Education & Work Experience
Must be United States of America citizen at the time of application (State licensing requirement)
High School Diploma or G.E.D equivalent
No experience required
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Must be able to satisfactorily complete background investigation, polygraph, dispatcher candidate exam; psychological evaluations; interviews; drug screening, and demonstrated knowledge of a computer keyboard. Ability to type 35 words per minute while multitasking.
Preferred Knowledge - Abilities & Skills
Education / Experience :
Knowledge, Skills & Abilities :
Licenses & Certifications
Valid State of Texas Class C Drivers License
Texas Commission on Law Enforcement (TCOLE) Telecommunicator License or the ability to obtain within 1 year of hire
Texas Department of Safety (DPS) National Crime Information Center (NCIC) / Texas Crime Information Center (TCIC) certification or the ability to obtain within 1 year of hire
Medical Priority Emergency Medical Dispatch (EMD) license and certification or the ability to obtain within 1 year of hire
CPR Certification or the ability to obtain within 1 year of hire
