What are the responsibilities and job description for the Supervisor, Electric Power System Operations Center position at Vets Hired?
About the job Supervisor, Electric Power System Operations Center
Overview of this role :
- Required to work a non-standard shift that includes nights, weekends, and holidays to maintain 24 / 7 coverage.
- Monitors system service reliability, and implements plans for continuous improvement of reliability, customer service, and operational excellence.
- Addresses and resolves all power quality issues for residential, commercial, and data center customers.
- Coordinates the response to Fire, Police, PJM, Power Supplier, and other public service agencies' requests for assistance in emergencies involving facilities.
- Reviews and approves trouble call reports, job orders, database, and map updates for proper completion of work, submission of additional work requests, and accurate documentation and reporting.
- Identifies and addresses all data integrity issues including the Outage Management model and GIS model.
- Works continually towards self-development to stay current on system operations and distributions and supervisory procedures and practices.
- Establishes and maintains systems and controls which verify the integrity of all systems, processes, and data.
- Provides leadership within the department to ensure required human resource administration, staffing, training, coaching, development, work assignments, performance management, goals and objectives, and compliance with company policies and procedures.
- Supervises authorizes, and coordinates substation, transmission, and distribution switching activities for service restoration and load transfers.
- Supervises all switching activities for residential, commercial, and Data Center customers.
- Manages outage damage assessment, resource allocation, and power restoration.
- Supervises operation and monitoring of Outage Management System, IVR, telephone, radio, SCADA, Fire Alarm, Security, and other systems and facilities both during and after normal business hours (24 / 7).
- Suggests improvements or changes to the power system for improved system reliability and / or cost savings.
- Analyzes and approves project requests for proper design regarding operating efficiency.
- Works with Engineering, Construction, and Substations on Short Range Plan and System Improvement Projects.
- Provides recommendations for system upgrades based on historical outage data.
- Supervises inspection and analysis of yearly - 20 worst performing circuits to make repairs or recommendations for system improvement.
- Supervises and coordinates the Infrared Inspection Program to identify and prevent potential outages and failures.
