What are the responsibilities and job description for the Supply Chain Systems Administrator position at Vets Hired?
Provide advanced application, Operating System, and database support for the company’s supply chain and distribution systems. Typical tasks include systems administration and integration, report development, technical and operational support, training, and documentation.
BE THE ISLAND GUIDE
Provide daily operational support for the company's Supply Chain applications, including supply chain management, warehouse management and conveyor systems, EDI, and shipping.
Identify and develop in-house reports and / or system functions where vendor-provided software falls short of company needs.
Work with software vendors regarding resolution of application bugs and system issues.
Implement patches and releases into test / QA and production systems.
Create and maintain technical / operational test plans for new software patches and releases.
Monitor Supply Chain SQL Server databases and application servers to ensure maximum uptime and performance.
Create new instances of databases and copy databases / code sets between test and production environments.
Develop and implement custom scripts to automate and monitor daily operations.
Maintain documentation for all Supply Chain application configurations and administrative procedures.
Work with the Project Management team and business units to provide reports and data in support of business operations.
Troubleshoot and resolve Supply Chain incidents in a timely manner.
Work with necessary internal IT teams and vendors to resolve issues.
Receive & respond to Supply Chain-related incidents from system alarms and / or internal system user reports.
Assign and / or update incident severity levels based on business impacts.
Inform user groups and IT teams of incidents and provide periodic status updates and resolution ETAs.
Provide 24 / 7 emergency support for systems and applications as needed.
Other duties as required that may occasionally be necessary to support facilities.
ESSENTIALS FOR LIFE IN PARADISE
Bachelor’s degree in Computer Science, MIS, Engineering, or a related field, or an equivalent combination of education and experience.
3-5 years of experience in the design, deployment, and administration of Windows and Microsoft SQL Server systems.
Experience with DTS, SSIS, SSRS, and SSAS.
Strong leadership, interpersonal, and communication skills.
5 years of progressive IT experience.
Experience working with Blue Cherry preferred but not required.
Experience supporting Supply Chain / Warehouse Management systems (WMS) is a plus.
Experience with Windows OS and Active Directory environment.
Experience with Citrix and Terminal Services.
Knowledge of networking and TCP / IP.
Experience managing Microsoft IIS.
Ability to work through problems independently.
Must have professional customer service skills over the phone, email, and in-person.
Knowledge of SQL Server database environment and SQL tools.
Knowledge of scripting using PERL, DBI, VBS, FTP, and XML.
Ability to comprehend and document technical issues with attention to detail.
Ability to manage, prioritize, and communicate the status of multiple tasks.
Ability to create intuitive technical and non-technical documentation.
