Fiber Optic Field Technician

Job Title: Field Technician

Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don’t just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1, 2025, all Metronet and Vexus associates will be combined into one organization:  Metronet.  The Vexus brand will remain during the transition.

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is looking for a professional, reliable, and highly motivated individuals to join our team!

Job Summary:

Perform basic to advanced installations, disconnects and troubleshoot Vexus services for residential and commercial customers. Along with training customers how to properly use their new Vexus equipment to feel confident and excited to use the services when you leave their property.

Job Duties:

• Install and troubleshoot all Vexus services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on all Vexus products and services.
• Earn commissions by explaining Vexus services and products to all customers.
• Ability to be professional with customers and fellow employees.
• Meet key performance metrics.
• Physical ability to work various in conditions, including working in attics, roofs, crawl spaces, and in adverse weather conditions.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
• Able to lift and carry loads of up to 75lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Ability to differentiate between different sizes and colors of wires.
• Operate and maintain company vehicle/equipment safely and professionally.
• Perform on-call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Ability to work other duties as assigned.

Requirements:

• High school diploma or equivalent
• Valid driver’s license/satisfactory driving record
• Pass pre-employment drug screening

Benefits:

• Competitive Medical, dental and vision insurance
• 401k plan with employer match
• Opportunities for advancement
• Paid time off/holidays for all full-time employees
• Discounted Vexus Fiber services in our serviceable area
• And more!

Job specific perks:

• Company vehicle and gas card
• Company phone
• Tools, equipment and training provided
• Company attire
• Boot voucher
• On call pay 

Metronet and Vexus Fiber are an Equal Opportunity Employer

Metronet and Vexus Fiber are a Veteran Friendly Employer 

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