What are the responsibilities and job description for the Front Desk / Sales Associate for Pilates Studio position at VFit Group?
POSITION:
The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal.
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Hearing sufficient to understand conversations, both in person and on the telephone
- Must be able to work under pressure and meet tight deadlines
- Must communicate professionally and effectively to clients and colleagues
- Must have excellent public speaking skills
- Must have proficient computer skills
- Valid drivers’ license, proof of insurance, and access to reliable transportation.
RESPONSIBILITIES:
- Execute sales process of lead generation, follow up, and close
- Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the studio as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Other duties as assigned
COMPENSATION & PERKS:
- This position offers a competitive base salary
- Commission paid on sales
- Opportunity for bonus based on performance
- Opportunities for growth within the studio including additional sales and management positions
