QA Test Engineer I

HOMELINK, a business unit within VGM Group’s family of businesses, is an innovative national provider of integrated specialty services for the healthcare and workers’ compensation industries. HOMELINK provides a comprehensive offering of ancillary care products and services, including advanced clinical programs, and partners with both payers and providers. As a privately held, employee-owned company, HOMELINK team members are committed to delivering high quality service from referral to resolution. To learn more about VGM HOMELINK, visit our website at www.vgmhomelink.com .

Position Summary

The quality assurance (QA) professionals within VGM HOMELINK play a crucial role in ensuring software reliability, security, and overall quality. Successful QA professionals will be immersed in software development opportunities, with various ways to progress roles pending experience, knowledge, and skills. Successful QA Test Engineers possess the skills to find and document issues found within applications they are testing. Additionally, they will demonstrate exceptional customer service skills to meet team, committee, and business needs.

The QA Test Engineer I position within VGM HOMELINK is a mid-level position on the QA team. The ideal candidate will have completed a position as a Junior QA Test Engineer, a field-related internship, or equivalent experience in the various responsibilities necessary to be successful in this role. This position supports HOMELINK by collaborating with stakeholders and team members to deliver high quality results.

Reporting Accountability: Vice President of IT

Working Location: On-Site/Hybrid

Work Hours Classification: Full-Time

Responsibilities/Duties Of The Job

The QA Test Engineer I should demonstrate the ability to contribute by providing quality collaboration between team members and key stakeholders. This role demonstrates a high understanding of quality assurance testing necessary to perform test scenarios and other tasks. Testing will include web applications, mobile apps, or any other software products. ISTQB and/or other tester scheme certification is necessary to conduct testing at the level needed. QA Test Engineer I is expected to continue to perform foundational elements of Jr QA Test Engineer responsibilities. This position will help the QA Test Engineer I advance to QA Test Engineer II or Senior QA Test Engineer.

• Create and execute detailed functional, regression and usability test cases according to the Acceptance Criteria and document results
• Understand business requirements and translate them into test scenarios including elaborate and well thought out edge cases.
• Collaborate with stakeholders to ensure quality deliverables.
• Collaborate with developers and other team members to identify and report defects.
• Create and execute detailed functional, regression and usability test cases according to the Acceptance Criteria and document results
• Research, refine and create work items and tasks for entire team understanding
• Keep TFS up to date on all PBIs, tasks, hours and results
• Continue to stay in-tune to new industry testing methodologies and tools.
• Ability to read, understand and write simple test cases in software code.
• Follows through on issues until appropriately resolved.
• Participate and lead through test automation efforts-including designing, developing, and maintaining automated test scripts and frameworks.
• Support risk management activities and implement continuous Test Process Improvement
• Follows strict confidentiality and HIPAA privacy and security guidelines.
  
  

Education/Experience

Position Qualifications

• Bachelor’s Degree and participation in an internship in a related field preferred.
• ISTQB® Certified Tester Foundation Level (CTFL) at least, or equivalent.
• Helpful to understand healthcare management, health sciences, or business management or equivalent work experience with quality assurance and process improvement activities and/or data analysis
• Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements’
  
  

Skills And Competencies

• Knowledge of state and federal healthcare laws and regulations and accreditation standards
• Excellent critical thinking, problem solving, time management and organizational skills
• Strong documentation skills and communication skills, particularly in standard operation procedures to successfully operate across multiple departments and stakeholders.
• Commitment to maintaining a high level of competence in quality assurance, performance improvement and data analysis concepts.
• Basic knowledge of computer concepts, information systems (e.g., excel formulas, pivot tables, graphs, trendlines, etc.)
• Effective written/verbal skills.
• Effective skills at teamwork and team facilitation.
• Customer service focused.
  
  

Physical Requirements

• Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment
• Visual abilities to include reading, distance vision and peripheral vision
• Moving throughout the VGM facilities when needed.
  
  

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.