What are the responsibilities and job description for the ServiceDesk Specialist position at VGroup Inc?
For more details please connect with Vikas Harchandani atExt 323 or email at
Client : State of North Carolina
Job Title : ServiceDesk Specialist
Duration : 06 Months
Start Date : ASAP
Location : 3700 Wake Forest Rd Raleigh NC 27609 (Hybrid)
Position Type : Contract
Interview Type : Webcam Interview Only
Ceipal ID : SNCHD493VH
Requirement ID : NCDIT User Support Technician II (755493)
- The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite.
- The equipment can be mailed.
- This position may be required to work weekends and holidays as needed.
Description
The User Support Technician II (Service Technician II) is an essential role on the Service Desk as it is dedicated to handling advanced troubleshooting for state and local employees private businesses schools and North Carolina citizens.
The DIT Service Desk is the 24 7x365 single point of contact for customer submitted incidents and service requests.
Responsibilities :
Required / Desired / Highly desired Skills :
V Group Inc. is an IT Services company which supplies IT staffing project management and delivery services in software network help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards / contracts with the following states : AR CA DE FL GA IL KY MD ME MI NC NJ NY OH OR PA SC TX VA and WA. If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
Please share my contact information with others working in Information Technology.
Website : LinkedIn :
Facebook :
Twitter :
