What are the responsibilities and job description for the Director, Health Services position at Vheda Health?
About Vheda Health
Vheda Health is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. With over 10 years of experience and a strong national presence, our turnkey chronic care coordination programs provide simple access to care coordination from anywhere, helping health plans deliver better outcomes for their members.
We're Hiring a Director, Health Services to Join Our Team!
As Vheda Health’s Director of Health Services, you will be a key leader responsible for the day-to-day operations and management of our Health Services team, ensuring delivery of the highest quality and impactful health outcomes for our clients and members. You will ensure the right operational processes and controls, people systems, and reporting are in place to deliver on the key performance indicators our clients expect from us every day.
Our ideal Director of Health Services is a people motivator who inspires teamwork and will stop at nothing to ensure our members are receiving the best service. This role also demands an analytical mindset with the ability to execute ambitious organizational goals.
Key Responsibilities
- Providing day-to-day strategic and tactical leadership to health service operations teams, ensuring alignment with company goals related to engagement and outcomes.
- Collaborate cross-functionally with the Vice President of Operations as well as other key leaders to ensure seamless execution of health services resources to ensure the best health outcomes are delivered.
- Analyze and report key performance metrics to inform strategic decisions and improve program effectiveness.
- Build and maintain strong relationships with Vheda’s key clients.
- Mentor and lead a high-performing team of health service professionals.
Required Qualifications
- Master’s degree in healthcare administration, public health, or a related field.
- Clinical licensure and background as a Registered Nurse (RN) are required; additional clinical credentials are a plus.
- Basic knowledge about chronic health conditions, NCQA, HEDIS care gaps, case management and utilization management.
- 7 years of leadership experience in healthcare services, with a focus on clinical operations, managed care, or population health.
- Proven track record of developing and scaling health services programs that deliver measurable outcomes.
- Possesses superior oral and written communication skills to clearly and effectively convey issues, reports, and other deliverables.
Vheda Health Benefits
At Vheda Health, we care about your health, your family and your future, and strive to have our benefits reflect that. Our benefits include:
- Competitive salary
- Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
- 401(k)
- Unlimited paid time off
- 11 paid company holidays
- Engaging team events
