HVAC and Industrial Applications

Inside Applications and Service Support Job Description

Regular Hours: Salaried, Monday thru Friday, typically 8 a.m. to 5 p.m. (as needed)

VHF Sales, Inc. is hiring. We are looking for a person(s) to assist with HVAC and industrial equipment applications. The position will require periodic Iowa area travel for training and customer visits, but for the most part will be in the Des Moines, metro area. Teamwork and integrity are critical to the success of a qualified individual. Upside to this position is to work in a fun environment with the best manufacturers, engineers, contractors and internal team in Iowa, Nebraska, Illinois, South Dakota and Wisconsin. The position will have a large variety of duties. We provide an environment that promotes a high level of “team” and individual growth in the commercial, industrial and manufacturing sectors related to hydronic and HVAC equipment.  Course work, service work, trade experience, or degree, from a trade school, contractor, or a mechanical engineer, college or university, will be a plus for the applicant.

Job Functions/Requirements Include:

General - Ability to effectively communicate verbally, over the phone and in writing

·        Customer Service: Pleasant in answering phone and greeting customers. Ability to field phone calls and direct phone calls to proper individuals, take messages, or assist as knowledge allows

·        Ability to communicate through Microsoft Office Programs such as Word, Excel, Teams, Outlook, and scheduling programs

·        Ability to learn and use selection tools, both online and from hard copy technical resources

·        Timely; the ability to meet deadlines, prioritize, follow-procedures and multi-task

·        Ability to provide clear and understandable responses to technical questions and inquiries

10% - Administrative Tasks

·        Answer phone, project filing, provide marketing support, light accounting, create substitution and submittal packets of information, quote follow-up, keeping detailed notes on communications with contractors and engineers, data mining of past projects for lead generation, email communication, phone communication, etc.

50% - Pursue Leads, Support Outside Sales, Co-Workers, and Customers

·        Positive attitude and action oriented; willing to work as a team in a support or lead role

·        Organize product submittals (shop drawings) to contractors and engineers for review

·        Detail oriented, able to find data on websites or in technical documents and organize comparisons

·        Periodic attendance at trade shows assisting in outside marketing

20% - Construction Plan Room Searching, Analysis and Action

·        Ability to read and understand bid documents (plans, specs and addendums) for projects/equipment of interest

·        Take off equipment from plans and specifications, both digital and hard copy. The ability to identify equipment

·        The ability to put together substitution packets, budgets, information requested, etc.

·        Size and select equipment using on-line selection software or technical hardcopy manuals

·        Must be able to analyze the differences between equipment to select the appropriate equipment for the application

·        Ability to sell against competitors using features as the basis (with integrity)

·        Put together detailed quotes and pricing for equipment; negotiate pricing on projects and closing negotiations

20% - Other:

Experience: Service, Estimating and/or Project Manager in HVAC/Plumbing equipment applications .

A partial list of other job requirements:

Contact me at info@vhfsales.com to learn more. Learn more about VHF Sales, Inc. at www.vhfsales.com

Summary:    Assist co-workers, engineers and contractors in project design, project budgeting, research, sizing, selection, bids, etc...

·        Ability to periodically travel to equipment/manufacturer trainings and job sites

·        A valid driver’s license and ability to get company vehicular insurance

·        Ability to work independently; other duties as assigned

·        Willingness to troubleshoot and support others when something does not go as planned

·        Occasionally lifting and /or moving 5-20 pounds

We request a positive attitude and professional behavior, along with desires to thrive in a team environment while building strong relationships with coworkers, customers and our equipment manufacturers