What are the responsibilities and job description for the Back Up Head Teller: Gas City position at Via Credit Union?
Position Summary : Via Credit Union is seeking a Back Up Head Teller for the Gas City Branch. The position reports to the Head Teller and maintains relationships with all departments, interacting with management, staff and members requires special skills in communication, attention to detail, time management, and diplomacy. Supervises tellers and teller activity in the Head Teller's absence.
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Reasonable Accommodations Statement : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions :
- Perform all tasks and responsibilities as outlined in the "teller" job description
- Ensure that all transactions are in compliance with guidelines for our business
- Manage the vault as is necessary in meeting both the tellers' and the members' needs
- Provide assistance when necessary
- Lead by example-exemplify customer service expectations
- Become familiar with the security system and safety procedures
- Be conscious of fraudulent or suspicious behavior, and of your surroundings
- Be certain that all transactions are conducted in compliance with the rules and regulations, which governs financial institutions and Via Credit Union
Teller Responsibilities :
Skills & Abilities :
Education : High School Diploma or equivalent
Experience : Prior back up head teller experience preferred; prior teller experience required; prior ViaCU experience preferred; must be a good communicator and possess strong leadership skills
Computer Skills : Basic computer skills including Word and Excel
Certifications & Licenses :
Position Expectations :
Benefits Summary :
Health, Life & Disability Coverage
Prescription Drug Plan included in the medical insurance
Paid Time Off
Unused hours rolled over to a Sick Bank
Financial & Retirement Planning
Safe Harbor Non-Elective (employer paid)
Physical Demands :
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs / day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs / day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs / day)
Occasionally : Stand, Reach above Shoulder, Squat or Kneel, Bend, Lift / Carry and Push / Pull 11 -100 lbs
Frequently : Walk, Climb, Reach Outward, Bend, Lift / Carry and / or Push / Pull 11-20 lbs
Constantly : Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear / Listen, Lift / Carry 10 lbs or less, Push / Pull 12 lbs or less
Not Applicable : Crawl
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members. The noise level in the work environment is usually moderate.