What are the responsibilities and job description for the Database Coordinator position at VIA VISUALLY IMPAIRED ADVANCEMENT?
Employment Opportunity
Database Coordinator
Job Description:
VIA is seeking a temporary Database Coordinator to work 37.5 hours per week for approximately three months. This role is primarily responsible for the coordination and maintenance of the Comprehensive Community Resource Database. Reporting to the Director of Contact Center Services, the Database Coordinator ensures the database accurately reflects agencies, programs, and services offered by nonprofit and government organizations throughout the counties of Western New York.
Essential Functions:
- Maintain the 211WNY Database in accordance with AIRS Accreditation requirements
- Ensure all database systems function and meet the needs of users, internal and external
- Ensure that information is correct, consistent and reliable by working directly with agency staff, outside organizations, and system vendors
- Utilize AIRS taxonomy (nationally adopted classification system) to consistently index provider services and ensure that services are easily located by users
- Proactively identify data records requiring updating and work collaboratively with team members and external partners to ensure records are updated in an efficient and timely manner
- Research and evaluate new agencies, programs, and services available in the community for inclusion in the database
- Create and maintain Standard Operating Procedures (SOPs) to ensure accuracy, consistency and relevance of all information in the 211WNY database while adhering to AIRS standards
- Develop and maintain a user manual for updating both style and content requirement of the resource database
- Utilize report functions in data systems for both standard and ad-hoc reporting
- Develop and maintain a process for archiving records
- Assist in the agency’s business continuity planning to ensure availability of resource data at all times.
- Support the Contact Center Disaster Plan
- Monitor the progress and schedule of database-related projects and communicate pertinent information to stakeholders, contractors, management, and other relevant parties.
- Coordinate communication of a technical and non-technical nature to various stakeholders
Competencies:
- Proficient use of Microsoft Office Suite and relational databases
- Effectively communicate with colleagues, customers, vendors and/or outside agencies
- Demonstrate flexibility and detail orientation in completion of duties.
- Prioritize demands and respond accordingly
- Ability to translate technical information into plain-language for a variety of audiences
- Strong writing and editing skills
- Demonstrate problem-solving and analytical thinking
- Demonstrate a commitment to ongoing learning and development
Qualifications:
- Associate’s degree in Library Science, Social Work, Human Services, English or related field required
- Experience working in relational databases or related field preferred
- AIRS CRS-Data Curator certification preferred
VIA is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716)882-1025.
