What are the responsibilities and job description for the Vibe Credit Union Service Representative III position at Vibe Credit Union?
Our Values
We are guided by our core values - be inclusive, educate, embrace change, and seek opportunities - dedicated to making a positive impact in the lives of our members and communities.
Job Description
The Member Service Specialist III plays a critical role in delivering exceptional member service, ensuring seamless communication, and promoting a comprehensive array of products and services.
Key Responsibilities:
- Deliver personalized support to members, providing tailored solutions to meet their unique needs.
- Collaborate with colleagues to ensure effective communication, coordination, and teamwork.
- Develop and maintain relationships with members, identifying opportunities to promote and cross-sell products and services.
- Process and manage loan applications, ensuring timely and accurate resolutions.
- Support the development of new business initiatives, contributing to the growth and expansion of the Credit Union.