Patient Care Coordinator

Who We Are

At Vibrant Family Chiropractic, our mission is to unlock the highest potential within every person we meet, cultivating hope, healing, and inspiration throughout our community.

We are a MaxLiving Health Center, part of a national movement transforming health through the 5 Essentials: Chiropractic, Nutrition, Mindset, Exercise, and Minimizing Toxins. Our goal is to empower individuals and families to take control of their well-being, creating a ripple effect of health and longevity for generations.

Learn more about us:

Core Values – Do You Align with Us?

All employees must embrace and embody these values:

Strong Spine, Soft Heart – Be resilient and confident, yet compassionate and open.

See the Good – Assume the best in all situations, seek understanding, and give grace.

Find a Way – Take initiative, be solution-oriented, and embrace challenges.

Mind on Mission – Stay dedicated to transforming lives through holistic health.

Goal of Growth – Strive for continuous personal and professional development.

Job Summary

The primary purpose of this role is to guide patients smoothly through our proven process. The Patient Care Coordinator keeps patients engaged and ensures the patient has a complete understanding of how to get the best results in the health center. This role answers directly to the Office Manager and assists in the daily routine as needed.

What You’ll Be Doing (Responsibilities)

Greet patients by name and with a smile

Keep patients on track with recommended care

Understand and facilitate optimal office flow

Engage patients in upcoming clinic events

Assist with patient care by explaining in-office rehab

Assist in resourcing our patients with their needs

Guide patients through our patient process

Update patient healthcare files in our practice management software

Schedule/reschedule patient appointments

Educate patients about holistic health practices

Coordinate, track, and report key metrics

Answer questions about products and services

Assist with weekend events as necessary

Multi-Task and Problem-Solve

Other duties as assigned

Who We’re Looking For

The ideal candidate is a passionate, proactive, and adaptable hard-worker who thrives in a fast-paced, dynamic environment. If you are a natural communicator, love working with people, and have a strong drive to help promote healing through holistic methods, we want you on our team!

Key Qualities & Traits:

Go-getter mentality – Takes initiative, stays ahead of tasks.

Outgoing & loves people – Builds relationships effortlessly.

Organized & detail-oriented – Keeps projects on track.

Disciplined & self-motivated – Can work independently and meet goals.

Strong execution skills – Turns ideas into action.

Passionate about holistic health – Believes in the power of natural healing.

Adaptable & resilient – Thrives in a fast-moving environment.

Qualifications

People skills - can easily communicate with others

Computer skills – must be knowledgeable in common office programs such as Google Docs, Sheets, EHR, texting platform, etc.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

Ability to adapt to a fast-pace, ever-changing environment

Commitment to providing high-quality, patient-centered care.

Excellent work ethic

Demonstrate a high level of empathy and love for people

Must be available to work evenings – sometimes as late as 7:00pm

Preferred Skills:

Administrative/coordinating experience

Experience in a holistic healthcare setting.

Willing to go above and beyond

Hours Compensation:

$18 per hour

25-30 hour work week, part time positions available.

Hours for our team are as follows. Depending on the appointment schedule, you may not be needed for the entirety of every shift. There also may be special circumstances that require you to be present outside of the hours listed.

Monday:

7:30am -12:00pm (to include a team meeting) and 2:30-6:30pm

Tuesday:

2:00-6:00pm

Wednesday:

7:30am -11:30am (to include team training) and 2:30-6:30pm

Thursday:

7:30am- 10:30am and 2:00-6:00pm

Friday:

CLOSED

Perks & Benefits:

Corrective Chiropractic Care

SoftWave Treatments

Exclusive team pricing on supplements

All-expenses-paid personal development seminars & trainings

Gym Membership at Crunch Fitness

To Apply:

Please submit your resume and a short video (3 minutes or less) explaining why you are interested in this position and how you will be an asset to the Vibrant Family Chiropractic team to info@maxlivingfortmill.com

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 25 – 30 per week

Benefits:

Employee discount

Gym membership

Paid training

Professional development assistance