Ford Certified Service Technician

Description

Job Summary/Purpose: 

To diagnose and maintain customer vehicles. 

Essential Duties and Responsibilities 

• Maintain a sanitary and secure work environment
• Perform car maintenance and repairs for customers
  • Produce legible and correct paperwork that accurately reflects the task completed
  • Conduct emissions inspections, safety inspections, and other state-mandated vehicle inspections
• Utilize diagnostic instruments to identify car problems
• Service transmission and fuel components when necessary
  • Repair cooling components and systems, such as air conditioners and engine cooling
• Ability to lift up to 50 lbs.
• Fix brake pads, wheel bearings, and sensors
• Instruct customers with a general estimate in writing
• Create a trustworthy relationship with clients by utilizing customer satisfaction
• Maintain inventory and supplies needed to ensure a consistent supply of parts
• Ability to use tools required for repairs, including power tools
  • Implement strict checklists to guarantee that every component of the vehicle is examined
  • Ability to maintain a professional demeanor while providing friendly customer service
  • Working knowledge of state inspection guidelines
• Other duties as assigned 

Education and/or Work Experience Requirements 

• Must be Ford Certified
• Associate’s degree in mechanical engineering, mechatronics engineering, or a similar field preferred
• High school diploma or GED equivalent required 
• 2-5 years of experience in auto repair required
• Experience with automobiles and engines, as well as auto mechanic training required
• Experience as a lube technician or willingness to learn on the job
• Experience with heavy equipment and as a diesel mechanic, as well as knowledge of diesel engines, or willingness to undergo on-the-job training
• Knowledge of the automotive industry and trends 
  • Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles 
  • Exemplary organizational, computer proficiency, and interpersonal communication skills are necessary 
  • Excellent product knowledge, customer service skills, administrative skills, and organizational skills are essential

• Proficient in computer software applications 

Key Skills and Competencies 

• Judgment
• Detail-oriented
• Mechanical aptitudes
• Problem analysis and problem solving
• Communication skills
• Work ethic
• Teamwork
• Customer service skills

Qualifications

Salary : $45,800 - $58,100