What are the responsibilities and job description for the Food Runner and Busser position at Vic's River Grill?
Job Title: Servers Assistant/Busser
Reports to: Restaurant Manager
Job Summary:
Help servers and Bartenders tend to all of our guest's needs in order to ensure that all guests leave happy.
Help servers and Bartenders tend to all of our guest's needs in order to ensure that all guests leave happy.
Activities and Responsibilities:
- Promote, work, and act in a manner consistent with the mission of Vic’s River Grill: “Great food, great service, and great production by associates imbued with pride and enthusiasm.”
- Set tables with clean linens, condiments, or other supplies as needed.
- Clear tables after guests, wipe tables or seats with dampened cloths, or replace dirty tablecloths.
- Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
- Remove used tableware between courses and provide tableware for the next course.
- Locate items requested by guests.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Take soiled tableware to the designated area, and unload sort, and stack silverware, dishes, and glassware for cleaning.
- Perform serving, cleaning, or stocking duties to facilitate customer service.
- Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
- Clean up spilled food or drink or broken dishes and remove the trash.
- Assist food runners and servers in bringing food to guests in a timely manner.
- Promptly greet guests as they are seated and serve ice water or coffee to guests.
- Thank guests as they leave.
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
- Fill beverage or ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
- Respond appropriately to guest requests and communicate guest requests to the server as needed.
- Obtain service area assignments at the beginning of each shift.
- Inspect assigned restroom every 30 minutes, and clean as needed.
- Attend all scheduled employee meetings and offer suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
- Slice and pit fruit are used to garnish drinks.
- Wash glasses or other serving equipment at bars.
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
- Carry linens to or from laundry areas.
- Any other reasonable tasks assigned to you by your supervisor or manager.
