Area AR Staff Accountant (H)

Viceroy Hotels

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

Location

Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.  

Overview

If you are inspired by challenges in a fast-paced environment, are thoughtful and entrepreneurial in your approach to opportunity, and if you possess a true passion for hospitality and genuine service, we are interested in speaking with you about our opportunity for Area AR Staff Accountant for two of our groundbreaking hotels located in Washington DC. The Area AR Staff Accountant will report to the Area Director of Finance.

Responsibilities

General responsibilities for this position include, but are not limited to, the following:

• Manage and oversee daily accounts receivable operations for the hotels.
• Ensure all guest payments, deposits, and charges are accurately processed and recorded.
• Reconcile guest folios and ensure proper invoicing for individual and group accounts.
• Monitor and follow up on outstanding balances for corporate and travel agent accounts.
• Coordinate with the front desk, sales, and reservations departments to resolve billing discrepancies.
• Prepare and send out monthly statements to clients, ensuring all charges are correct.
• Assist in collecting overdue payments and maintaining good relationships with clients while adhering to Viceroy Hotel Group policies.
• Maintain accurate records of payments received, adjustments, and refunds.
• Process credit card payments and ensure the secure handling of sensitive financial data.
• Assist in preparing financial reports related to accounts receivable and aging balances.
• Ensure compliance with hotel financial policies and procedures.
• Assist with month-end closing, including accruals and journal entries.
• Assist with audits and provide necessary documentation.
• Perform other accounting and administrative tasks as assigned.
• Utilize accounting software to process transactions and generate reports.
• Adhere to all company policies, procedures, and accounting standards.

Qualifications

• College courses in an associated or related field and/or related experience in a hotel or Hospitality environment
• Minimum one to two years of accounting experience and/or education/training, or equivalent combination of education and experience.  
• Must be self-directed and motivated and demonstrate exceptional customer service and interpersonal skills.
• Strong organizational and analytical skills, with an extraordinary eye for detail.
• Demonstrated ability to multi-task, prioritize, and work effectively within fixed deadlines.
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Receivable and Payroll experience is preferred
• Hotel PMS Opera is preferred
• Flexible and long hours sometimes required, especially during the last and first few days of the month
• Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Always maintain a warm and friendly demeanor.
• Must effectively communicate verbally and written with all employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees professionally, attentively, friendly, courteously, and service-oriented.
• Attend all hotel-required meetings and training.
• Maintain regular attendance in compliance with Viceroy Hotels Standards, as required by scheduling, which will vary according to the hotel's needs.
• Maintain high standards of personal appearance and grooming.
• Comply with Viceroy Hotels Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must effectively handle problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must understand complex information, data, etc., from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Must show initiative, including anticipating guests or operational needs.
• Perform other duties as requested by management.